We rebuilt the inbox so working through your messages is quicker and takes fewer clicks.
- Everything on one screen. Your threads stay on the left while the one you are reading opens on the right. Move between them and the list never reloads, so you keep your place and your scroll position.
- Fewer clicks to read and reply. Opening a conversation no longer loads a separate page, and there is no back button to hunt for. Click a thread, read it, click the next one.
- Quicker to scan. Lighter rows, smaller type and a clear marker on the open thread make a long list faster to run your eye down.
- Actions closer to hand. The customers, team and system filters tuck into a single menu, archive lives right on each row, and starting a new message sits at the foot of the list.