Inbox
Every conversation in one place.
Customers, your team and Bookables itself, in one inbox, attached to the work it is about.
- Priya Nair2mCan you come Thursday instead?
- Bookables1hA booking request needs your answer
- Mark Doyle3hRunning 10 late on the Balmain job
One inbox, not three apps.
Customers, your team and Bookables itself all run on the same threads, so there is one place to look and one place to answer.
Customers, Team or System
Filter to the conversation you want in a tap, with Bookables kept in its own lane so it is never mistaken for a customer.
Unread is per person
Reading a thread on your phone does not quietly mark it read for everyone else on the team.
It updates while you watch
Threads stream in live, so a reply appears without anyone refreshing the page.
- Priya Nair2mCan you come Thursday instead?
- Bookables1hA booking request needs your answer
- Mark Doyle3hRunning 10 late on the Balmain job
Hi, are you free to do an end of tenancy clean this Friday?
Requests you answer in the thread.
A booking that could not self-serve arrives as a card, with accept or decline right there in the conversation.
- 12 AugOven + windowsBooked · A$95
- 2 AugPayment receivedA$140
- 28 JulDeep clean quoteAccepted · A$215
- 14 JunRegular cleanCompleted · A$70
Attached to the customer and the job.
The history sits on the record rather than in a phone, so whoever picks the work up already has the context.
The conversation belongs to the business.
Nothing important lives on one person's phone, so work does not walk out the door when they do.
Anyone can pick it up
A job handed to someone else comes with its conversation already attached, so nothing has to be explained twice.
Messages sit with the work
A thread belongs to the customer and the booking it is about, so the history is where you look for it later.
Email notifications on Pro
Get a message emailed to you when you are not in the app, at $2 a booking. Every notification ships switched off until you turn it on.
- Priya Nair2mCan you come Thursday instead?
- Bookables1hA booking request needs your answer
- Mark Doyle3hRunning 10 late on the Balmain job
Built for every kind of booking.
A job, a class, a hire or a room. Same inbox, same thread.
Stop losing work between channels
200 bookings a month free, no card needed. One inbox for customers, team and requests.
Common questions.
It gives the conversation a home that is not a personal phone. Messages sit against the customer and the booking, so anyone on the team can pick up where it was left, and the history stays with the business when someone moves on.
Yes. Team chats run on the same threads as customer chats and sit under their own Team filter, so a question about a job does not have to leave the tool the job lives in.
Bookables has one presence in your inbox for its own notices, like a booking request that needs an answer. They are marked as System so they never get mixed up with a customer.
Threads update live while the inbox is open, and unread is tracked per person rather than for the whole account. Email notifications for messages are a Pro feature, and every notification moment ships switched off until you turn it on.