
A pickup window looks open until snow slows the run already ahead of it. Put the real driving time on the schedule before offering another stop.
Online pickup requests
Customers choose a live window and submit the job address and contact details, giving you scheduled work to place with the right driver.
Learn moreFleet schedule
Reserve regional work for its honest span and move a weather-delayed collection without separating it from the customer or shipment.
Learn moreThe van remains occupied when a highway slows down or a dock backs up. The calendar should show the whole commitment.
The job address remains on the shipment, giving a replacement driver the first stop without a chain of forwarded messages.
An out-of-town delivery holds the cargo van until it is expected back, even when the destination handoff itself takes minutes.
Reschedule a freezing-rain delay and retain the assigned customer, vehicle, price and job address on the original booking.
A profitable backhaul may justify a long drive. The public booking page does not need to promise that trip every day.
Feasible pickup times are compared with the current day. The ranking suggests a fit without changing the route already accepted.
Driver hours, existing shipments and travel time rule out gaps that are open on the screen but impossible on the road.
When two times work, the one adding less driving ranks higher, helping dispatch keep a new stop near the route in progress.
The ranking never assigns a driver or reorders confirmed stops. Your team still chooses the window and makes the change.
Built for your runs
Create the repeating route once on Free and keep each Tuesday’s workshop deliveries on the schedule before dispatch opens.
Receive the collection postal code with the requested time, then place the scheduled shipment with a driver who can reach it.
Offer tail-lift work separately and protect time for dock check-in, loading and unloading instead of treating the shipment like a box.
Block the full drive and return against the cargo van, keeping later local work out of a vehicle that will not be back.
Keep the request off the public page, then enter it yourself when a full load or backhaul makes the extra distance sensible.
Rank feasible openings by added driving and choose the time that fits the commercial route already underway.
Keep the account contacts, familiar doors and previous runs together, with the standing pickup already on the next week’s schedule.
Shift the pickup to a later time or another driver while its service, customer, price and destination remain connected.
Send an itemized estimate, retain the accepted work and reserve a span that includes elevators, loading and the drive across town.
The account that books the same run every weekday is not a booking. It is a standing arrangement, and it should have been set up once.
A daily run repeats on the Free plan and ends never, on a date you choose, or after a set number of runs, so nobody re-enters it two hundred times.
A standing run is a real booking on a real day, so a Tuesday that has to shift gets dragged like any other job rather than unpicked and rebuilt.
Two hundred small jobs sit under one customer with the addresses they use, so the relationship is legible without opening two hundred bookings.
A bank notification does not explain which run was paid. Record the money where the customer and delivery already sit.
Enter an e-transfer or cash payment with its received date and amount, directly against the booking it covers.
Record the amount that arrived and leave the remaining balance outstanding, rather than marking the whole shipment settled.
The completed run, customer and payment position remain together, ready when the office asks what the transfer covered.
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Yes. Standing bookings repeat weekly on Free and may run indefinitely, end on a date or stop after a chosen number.
Yes. A mobile field booking stores the job address on the record used to place the collection on the schedule.
Yes. Select the service areas customers can book. A suitable delivery beyond them can still be added manually.
No. You move affected bookings yourself. Feasible windows for one new job are only ranked by added driving.
Yes. Send an itemized estimate for acceptance and retain the accepted version with the customer’s booked work.
Yes. Record the bank payment by hand on Free with the date and amount attached to the relevant booking.