Ask about the tow vehicle before anybody drives to your yard, price by the night with a floor under it, and give the hitching handover a real slot in the day.
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A family who have never towed get the questions on the form and a booked handover slot, so the walk through the hitch, the brake controller and the reversing happens with time for it rather than in a queue.
A three week January hire is one span priced across the nights, booked in October, and the van is committed for the whole run from the day it is taken.
The same family who take the same van every Easter have their tow vehicle details and last hire on their record, so the second booking asks them almost nothing.
See it in action
Schedule
Hitching, the brake controller, the awning, the water and the gas is a booked slot against the van rather than something squeezed into a busy Friday counter, and the van is committed while it runs.
Instant booking
What they are towing with, what it is rated to, whether there is a brake controller and the right plug. A hire that was never going to be legal is stopped before anyone drives to your yard.
Get paid
Long trips price across the nights and short ones price at the floor, so every hire covers the prep and the clean. Returning families keep their details and their history on one record.
Less admin, more bookings
What are they towing with, what is it rated to, do they have a brake controller and the right plug. These go on the booking form, so a hire that was never going to be legal is stopped at the point of booking rather than in your yard with a hitch that will not go on.
Set the nightly rate and set the minimum charge, and a long trip prices honestly across the nights while a two night hire still covers what it costs you to prep and clean the van. The customer sees the total on the page before they commit.
Hitching, the brake controller, the awning, the water and the gas is not a two minute conversation, and pretending it is has produced a lot of damaged A-frames. Book it as a slot against the van and it holds real time in your Friday.
Every hire sits under the one customer record with the tow vehicle details and any notes from last time. When they ring in October about January, you are looking at their history rather than trying to remember which van they had.
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Set the places on a session once and booking stops by itself when it is full.
Confirmations and reminders go out automatically, so fewer bookings are forgotten.
Yes. Add your own questions to the booking form, so the vehicle, the tow rating and whether there is a brake controller arrive with the booking and you can sort it out before the day.
They can. Set the rate against the period the van is out and a minimum underneath it, so short hires still cover their preparation and long hires price across the nights.
Book it against the van as its own slot. The van is committed while the handover runs, so nothing else can be scheduled on top of it.
Every past hire sits under the same customer record with their details and your notes attached, so a family who come back every year do not start from a blank form.