Ask for the certification and the last dive date at booking, take BCD, suit and fin sizes with the order, and keep tank fills as their own jobs in the day.
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A pair diving a local site for two days hire full kits for the weekend, with sizes and cert details in before Saturday, so pick-up is a handover rather than an interview.
Divers on a charter hire kit for the day and the whole group is prepared the night before, because every booking already carries the sizes it needs.
A student on a course hires kit across the course days, and their record carries the sizes and the cert progress so the next hire asks them almost nothing.
See it in action
Schedule
A compressor run or a reg check is booked against the gear with a person and a time, so nothing goes out that is halfway through being sorted and the morning is not spent finding out.
Instant booking
Agency, level, card number, last dive date, plus BCD, suit and fin sizes, all as questions on the booking. You know who is walking in and the kit laid out for them fits.
Get paid
The full kit prices as a day rate and individual pieces price on their own, so a diver who only needs a reg and a torch books exactly that and pays for exactly that.
Less admin, more bookings
Agency, level, card number and roughly when they last dived. They go on the booking form, so you know who is walking in and you are not making a judgement call on a jetty. If something does not add up, you found out days ago.
BCD size, wetsuit size and thickness, fin size, whether they want a hood and gloves. Taken at booking, so the kit that is laid out for them is the kit that fits, and the morning is not spent digging through racks for a small.
Some people hire everything and some people only need a BCD and a reg. Price the full kit as a day rate and the individual pieces separately, and both come off the same page without you running two systems.
A tank that needs filling and a reg that needs a look at are jobs, with a person and a time. Book them and the kit is committed while it is happening, so nothing goes out that is halfway through being sorted.
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Set the places on a session once and booking stops by itself when it is full.
Confirmations and reminders go out automatically, so fewer bookings are forgotten.
Add them as your own questions on the booking form. Agency, level, card number and last dive date arrive with the booking, so you can review it before the kit is committed.
The same way. BCD, suit and fin sizes are questions on the booking, so the gear is prepared to fit the person rather than being guessed at on the morning.
Yes. The full kit is one service at a day rate and the individual pieces are their own priced items, so someone who only needs a reg and a torch books exactly that.
Book it against the item as its own job. While that is on, the item is committed and no hire can be made over it.