Take the ticket details before the machine is loaded, offer the lift dry or with a licensed operator, and treat the float run as work in your day rather than an afterthought.
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A shopfitter working after hours in a centre needs a narrow electric lift for four nights, with the ticket holder named on the booking and the delivery timed against the centre access window.
A building manager changing high bay lights hires the lift with a ticketed operator, because nobody in the building holds one. The machine and the operator are both committed for the same window.
A signage crew hiring the same knuckle boom every second month builds a history under their own record, so the machine, the ticket details and the site access notes are already there next time.
See it in action
Schedule
Delivery and collection each carry the site address and sit in the schedule as stops, so a day with four machines to move is a day you can look at rather than a day that happens to you.
Instant booking
Customers pick the machine on its own or the machine with a licensed operator, and a wet hire only offers windows where both are genuinely free. The licence details come in with the booking.
Get paid
The rate runs on the booked window with a minimum beneath it, so a half shift and a week of nights both price honestly off one service. Accounts settle afterwards on a payment request.
Less admin, more bookings
Some customers have a licensed operator and want the machine only. Some want the machine and a set of hands that can legally use it. Sell both. On a wet hire the operator is booked alongside the machine, so a window where your operator is already out simply does not offer itself.
The high risk work licence details, the name of the person operating and the site induction requirements go on the booking form. You know before the float is loaded whether the machine has anyone on the other end who can put it up, which is the entire difference between a good hire and a wasted one.
Delivery is not free time. Both the drop and the pick-up carry the site address and land on your schedule as stops, so the day the driver has four machines to move is a day you can look at, and the drive between two of them is worked out before you promise a morning.
Set the rate per hour and the minimum charge, and short hires price at the floor while a week of night shift prices honestly across the span. The customer sees the number on the page and that number is what goes through.
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One app for every booking
Set the places on a session once and booking stops by itself when it is full.
Confirmations and reminders go out automatically, so fewer bookings are forgotten.
Yes. Your own questions sit on the booking form, so the ticket number, the operator name and any site induction detail arrive with the order rather than being chased on the morning of the delivery.
The operator is booked with the machine, and a window is only offered when both are genuinely free. If the operator is already out on another job, that window is not available even though the lift is sitting in the yard.
They do. Both legs of the hire carry an address and appear in the day, so the float runs are planned work alongside everything else rather than something that happens between the jobs.
A contractor who hires from you regularly has every past hire under their record with the site notes attached, so the second and tenth hires start from what you already know.