The tank on the truck is the real limit, the disposal site closes at four, and the day should be built around both instead of around whoever rang first.
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A three or five year pump-out on a property with no sewer. Usually calm, usually daytime, and always further out of town than the map suggested.
Work that has to happen when the kitchen is closed, which means late night or very early. A different service with different hours and a different price.
A failed system on a Sunday with effluent surfacing in the yard. It jumps the day, so the rest of the run has to move, and everyone affected needs telling.
A scheduled service visit on a household treatment plant, smaller and quicker than a full pump-out, priced as its own job.
See it in action
Priced and booked
Each job length includes the disposal run, so the calendar reserves the whole block and never offers a fourth pump-out the truck has no room left to carry.
Scheduled and dispatched
Because the day is sequenced in driving order with real job lengths, the last pump-out leaves enough road to reach the disposal site before it closes.
On the day
Restaurant grease traps run their own after-hours availability while household septics stay on daytime slots, so a kitchen only ever sees the eleven pm times.
Get paid
Every site's tank size, lid location and last docket sit on the property, so a health inspector's question is answered from the record instead of memory.
Less admin, more bookings
Three big septics fill a truck, and the fourth booking on that day is not extra revenue, it is a promise you cannot keep. Set the length of each job to what it genuinely occupies, disposal leg included, and the calendar stops offering a fourth slot it has no room for. It is a blunt instrument and it is the right one, because the alternative is finding out at two in the afternoon.
A licensed receival point with a four o'clock gate is the hardest constraint in this trade, and it is invisible on most calendars. Because your day is laid out in driving order and each job carries its real duration, you can see at a glance whether the last pump-out leaves you enough road to make the depot, or whether it needs to be tomorrow morning.
A kitchen cannot be pumped out during service, so the trap work is a different product from the septic work: different hours, different price, different customer. Run them as separate services with their own availability, so a restaurant only ever sees the eleven p.m. slots and a homeowner only ever sees the nine a.m. ones.
Councils and health inspectors want evidence that the waste went where it was supposed to. Keeping each site's history in one place, with the date, the volume and what you noted about the lids and the baffle, means the next inspection is answered from the record rather than from memory, and the payment request goes to the account that expects it.
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Set each service to its true length, disposal run included. The calendar reserves the whole block and refuses anything overlapping it, so the fourth slot is never offered in the first place.
Yes, and it is the single most useful thing you can do here. The duration on the service is whatever you say it is, so make it the whole task rather than the pumping.
You can. Run them as two services with their own availability. A customer only ever sees the hours attached to the service they picked.
On the site. Each property or premises carries its own record with the tank size, the lid location, the access notes and every previous job, so an inspector's question is answered in seconds.