
Two addresses on one job and a living thing riding in back. Price the whole round trip, carry one animal at a time, and let the owner know it made it.
Online booking
A there-and-back to the clinic drops right into a real gap on your day. A cross-country haul comes in as a request, so you talk before you commit.
Learn moreSmart scheduling
One block covers all three. Set it that way and your page stops offering a pickup while the van is still sitting in a clinic parking lot.
Learn moreThe collection point is what the coverage check reads and what the driving is measured from. Where it is going travels with the job: the service, the appointment time at the other end, and the notes on the animal's record.
We are moving at the end of the month and cannot take her on the plane. Two dogs, one crate each. Can you do the whole run?
Nobody should click their way into a four-day run with an overnight stop. It comes in as a request with both ends on it and you answer in the thread.
Crate size, temperament, what it is on and who the vet is. Every trip it has taken with you sits under it, so the second booking starts from what you already learned on the first.
A run to an appointment is not the twenty minutes of driving, it is the driving plus however long the appointment takes plus the driving home. Set the job length to the whole of it and the page stops offering a pickup that was never going to make it back. Nothing else can be booked on top of it either, because overlapping jobs on one van are refused by the database rather than flagged for you later.
Built for your trade
Pickup, the appointment and the ride home, timed and priced as one job, so a ten oclock at the other end is a promise your day can keep.
Days on the road with overnight stops. Quoted as a document with a line at each end, so accepting it dates the pickup day and the delivery day.
A hard check-in cutoff at the freight terminal. The booking is anchored to that time, not to whenever the van rolls out of the driveway.
Out the morning they fly and back the afternoon they land. Two bookings, two prices, both filed under the same animal.
A shelter to a foster home, often paid by a rescue that never meets the animal. The payment request goes to whoever is really paying.
The standing Tuesday run, set up once as a repeating arrangement and generated ahead instead of retyped every single week.
A groggy animal, a discharge time you do not control and a crate that has to fit it. Noted on the record before you pull out.
A dog that needs the twenty-four hour hospital tonight. Its own service, its own length, not squeezed into a routine slot.
A puppy traveling between two people who have never met, where the handoff at each end is the entire transaction.
Two dogs from one door, booked as two jobs instead of one crowded trip, so the van never carries more than the price assumed.
Two ends, two dates and a night in between. Get the whole thing on one page they can read twice and accept without calling you back.
On Pro one document carries the straight run, the run with an overnight stop and the door-to-door with a settling visit at the far end. They pick the one they want and type their name to accept it.
Pickup at one end, delivery at the other, each attached to where it happens instead of buried in a paragraph nobody reads twice.
Lines grouped by address become one dated booking each, so the pickup day and the delivery day land together the moment they say yes.
The quote number comes off the system and is never retyped, which matters when the animal travels with paperwork that has to match it.
A vet run is settled the same afternoon. Four days on the road should not still be open two weeks after the dog walked into its new house.
Record it by hand against the job in a few taps. That costs nothing on any plan and it never has.
Send a payment request the owner settles from wherever they are, which on a long haul is almost never where the animal is.
Card money is paid out to your own Stripe account. We never hold your money waiting on a payout cycle.
Accepted, on the way, on site, done, moved by hand as the run happens. And when you pull up to a locked door with an appointment thirty minutes away, the job closes as a no show rather than being deleted, so the trip you made still shows on the record and on the invoice.
A neighbour hands the animal over, a nurse takes it, and the owner is at work wondering. Write the note and take the photo on the job as your own record of the condition it travelled in, and send the owner a line in the thread when it is in and settled. Switch on the status moments and the same news goes out by email without you typing it twice.
The everyday runs come out of a patch you know cold. The ones that do not should reach you as a question, not a booking you call back to undo.
The pickup address is matched against your areas first, so nothing confirms itself at a door you were never going to reach.
The long one is not turned away. It waits on a yes from you, which is the right answer for a job you need to think about anyway.
With a second driver, the far side of the metro goes to whoever covers it rather than to whoever happened to answer.
Still in the waiting room at eleven thirty with three animals booked for the afternoon. Moving the rest of the day is dragging, not calling around.
Push the whole afternoon back an hour as one change and let it save together, instead of editing four bookings one at a time.
A standing daycare shuttle is a pattern, not forty bookings you type. Move one visit and the ones after it follow along.
A moved booking can email the owner once you switch that moment on. Off out of the box, so nothing goes out that you did not choose.
Add your whole team and get booking for nothing.
As you grow with us you can go Pro.
One app for the whole job
The booking holds one address and it is the pickup, because that is what the coverage check and the drive times are figured from. The other end rides along with the job: the service name, the appointment time and the notes on the animal. A drop now and a pickup later is two bookings, and a long haul is quoted as lines with their own addresses, which turns into one dated booking per address when it is accepted.
Yes, and it should. Set the job length to the whole round trip with the wait inside it and your booking page will only offer slots that genuinely leave time to get back. Anything overlapping is turned down by the database, not flagged for you later.
No. There is no live tracking and no map link for customers, and we are not going to pretend there is. What you do get: a status you move as the trip happens, a note and a photo on the job record, and a message in the thread once the animal is handed over. Turn the status moments on and the same news goes out by email.
Yes. One animal per booking is the default, because the job occupies the whole block and a second booking on the same van for that span is rejected at the database instead of quietly accepted.
Cash and bank transfer are recorded by hand on the job and cost nothing on any plan. Cards come with Pro, and on Pro you can split a long haul into stages with their own due dates and pay links, so the whole amount is not still open a couple of weeks after delivery.
Check it against your own operation, but the rule is not obscure. The Animal Welfare Act regulations require every carrier and intermediate handler to register, and a carrier is defined there as an enterprise engaged in the business of transporting animals for hire, which is a plain description of a ground pet transport business. The same rules want a health certificate signed by a licensed veterinarian who examined the animal within ten days before it is handed over for transport. Bookables files none of that for you. It keeps it with the job, as notes and attachments on the record, with a stamped time against every status you move.
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