Booking and records for Australian shoe repair shops.
You do not run a diary. You run a counter, a shelf and a promise, and this keeps track of all three.
Start with Google- Drop-off and collection both on the counter diary
- Resole, reheel and stretch priced and timed separately
- An email that tells them the pair is ready
- Every previous repair on the customer's record
Online booking
Book the jobs that really are appointments
A resole is a counter job. A fitting, a raise or a boot rebuild is not, and those are worth a real slot on your page.
Learn moreSmart scheduling
A week you can safely promise a Friday on
Put an honest length on the bench work and you can see whether Friday is free before the fourth person walks in and asks.
Learn moreThe sole has come away on my work boots. Worth saving, or am I wasting your time?
The pair that turns up as a photo.
Someone sends a picture of a sole hanging off and asks whether it is worth saving. It arrives as a request you answer in the thread.
Not everything here is a counter job.
A fitting, a raise or a restoration somebody wants talked through takes real time and a real slot, and your page can sell it as one.
- Renee Salter2mCan you come Thursday instead?
- Bookables1hA booking request needs your answer
- Anna Whitfield3hRunning 10 late on the Balmain job
The message that clears the shelf.
Finished work nobody has been told about is money standing still. Mark the job done and the line that shifts it goes out on its own.
Taken in, on the bench, ready, gone.
Whoever is on the counter can say where a pair is up to without going out the back and reading the tickets on the shelf.
The rebuild you have to quote.
A resole has a price. Forty year old boots wanting welt, sole, heel and a recolour do not, and nobody should be guessing that across a counter.
The everyday work prices itself
Resole, reheel, stretch and zip each carry their own price and their own honest turnaround on your page, on any plan.
Three ways to go on one quote
Patch, proper resole or full rebuild, side by side with their own prices and the one you would do marked as recommended.
Accepted by typing their name
They accept online, the name and time are recorded, and the accepted quote turns into the job without another phone call.
- ResoleSteel-cap boots$90
- Heel replacementSame pair$45
- Bag strap repairSecond item$35
Told Friday, ready Friday.
Your name in this trade is a turnaround kept, and it is kept by knowing what the week already holds before you promise the rest of it away.
The slow work has a length
A rebuild is not a reheel. Give each its honest time and the bench stops quietly overflowing into next week.
The long counter jobs sit on it
Fittings and adjustments take a slot like any other appointment, so nobody is kept standing while you finish a heel.
Move one and they are told
Drag it to another time and the customer hears about it, once you have switched that message on. Nothing sends by default.
Paid when they collect.
Cash in the till costs nothing to record. Send the card link the day the pair is ready so it is settled before they walk back in.
Cash and transfer are free
Record what came across the counter against the pair on the Free plan. Cards are the only part of the money that needs Pro.
Or send the link when it is done
A payment request goes out the moment the job is marked ready, so collection is a hand-over rather than a transaction.
The money lands in your account
Card takings go straight to your own bank through Stripe. We never hold them and there is nothing to chase back.
- Marco FerraroP-1011 · 25 Jun · Bank transfer$380
- Renee SalterP-1012 · 25 Jun · Cash$240
- Anna WhitfieldP-1013 · 28 Jun · Card$380
- Danny PrasadP-1001 · 27 Jun · Card$190
Built for the counter
Every repair that crosses it
Resoles and reheels
The staple. Known price, known turnaround, so it belongs on the page with a number beside it rather than quoted again at the counter.
Steel-cap and work boot repair
One pair that fits, worn every day, needed back Monday. Turnaround matters more than price and the promise is the whole job.
Dress boot rebuilds
A pair somebody has worn for fifteen years, back to the welt and out again. Quoted properly, because there is no counter price for that.
School shoes before term
Three weeks of nothing then a fortnight of everything. A realistic length on each job is what stops January eating itself.
Handbag, belt and luggage repair
Zips, handles and stitching on leather that never was a shoe. Different work, different price, same counter.
Zip replacement
A boot zip on a Thursday afternoon. Quick, cheap, and easily the job most often promised twice for the same day.
Orthopaedic raises and adjustments
Built to a customer, and to their podiatrist. Long at the counter, so this one earns an actual slot rather than a queue.
Stretching and fitting
They have to be there and they have to try them on. That is an appointment by any definition, so it gets one.
Key cutting and engraving
The other half of the counter. Two minutes, paid on the spot, no ticket at all, and it still belongs on the takings.
Posted in and collected repairs
The part of this trade that genuinely books. They pick the work, pay, and the pair arrives with a name already attached.
- Surry Hills8 suburbs · 2 crew
- Paddington7 suburbs · 2 crew
- Sydney North7 suburbs · 2 crew
Posted in, or picked up.
Mail-in and collection is the growing half of this trade and the half that genuinely books. Set where you will collect from.
- 12 AugResole and heelCollected · $95
- 12 AugPaid at collection$95
- 4 MarFull rebuild quoteAccepted · $280
- 2 MarBag strap repairCollected · $35
- 9 NovZip replacementCollected · $55
Every pair they have ever brought in.
Shops like yours are getting rarer and the people who use one keep coming back for thirty years. That history is the asset, so it is kept.
One app for every booking
Everything you need to run your shoe repair shop business.
Starts free. Grows
only when you do.
Add your whole team and get booking for nothing.
As you grow with us you can go Pro.
Common questions.
Most of what it gives you is not a diary. It is a record for every pair you are holding, a message when it is ready, and the money sitting on the same record. The diary is only for the work that genuinely needs a slot.
You mark the job done and the email goes out, once you have switched that message on. Nothing sends by default. That one line is what clears the collection shelf.
Not as stock. Each pair is a job on the customer record with your own notes on it, and the open list tells you what has not gone back out. There is no inventory behind it and we will not pretend there is.
That is set per job. Take it at the counter when they hand the pair over, or send a payment request they settle by card before they come back in.
Yes. Itemise it, send a link, and the owner accepts online by typing their name. The accepted quote becomes the job, with the lines already on it.
Yes. Every pair, every price and every note sits on their record, so the second visit is quoted from the first rather than from memory.
