Booking software for computer repair and IT shops in Canada.
Book the diagnostic first, quote once you know what is really wrong, and keep the backup note and the handover right on the customer record.
Start with Google- Common fixes booked at set prices
- Quotes for network and office jobs
- Home and business visits in one diary
- Full history on every customer
Online booking
They book the diagnostic themselves
Your page sells the fixes you can price sight unseen and takes the rest as a request, with real bench time sitting behind each one.
Learn moreSmart scheduling
Bench work and on-site calls, one day
Drop-offs share the day with your on-site calls, so the two hours you saved to rebuild a laptop never get sold to a Wi-Fi visit.
Learn moreNobody can price a dead laptop by phone.
A machine that will not boot has no price until someone opens it. Your page takes it as a request with the symptoms attached instead.
It shows up as a question
What it does, when it started and what is on it all come in together, and the whole thing lands as a thread you answer.
Get paid to look
A diagnostic is a booking in its own right, with its own price and its own half hour, so your bench never fills up for free.
Promise nothing yet
No turnaround goes out before you know what the fix is, and customers respect that far more than a number you have to walk back.
It died overnight. One beep, then a black screen. Everything for the business is on it.
One dead laptop, three honest answers.
Pull the data and hand it back, drop in a new drive and rebuild it, or set up a new machine from the backup. Three lines, one quote.
Priced from what you found
The drive, the licence and the hours are separate lines, so they can see exactly what they are paying for.
Signed without printing anything
They type their name to accept, and the accepted quote becomes the booked job with nothing re-typed.
A number set once
The quote number is fixed the moment it is issued, so your copy and their copy are unmistakably the same document.
Three options on one document comes with Pro
Pro shows all three side by side on one document with your recommendation marked, and a diagnostic they already paid for credits back against whichever they choose. Cash and bank transfer stay free.
- Recover data to a new driveAfter diagnostic$180
- Drive supplied and fitted1 TB$220
- Rebuild, restore and test2 hrs$190
The fixes you can price sell themselves.
A tune-up, a data transfer or a set-up visit each carry a price and a duration, so the easy half of the work books itself in overnight and reaches you with the details already typed.
- Ryan MacLeod2mCan you come Thursday instead?
- Bookables1hA booking request needs your answer
- Priya Sandhu3hRunning 10 late on the Parkdale job
The honest answer is often a part.
Turnaround is the product in this trade, and it depends on something arriving. One thread per customer means the update, the delay and the new date all sit in the conversation that started it.
- PSPriya SandhuMon–Fri · 8–5On
- JWJacob WongTue–Sat · 9–6On
- CBChloé BergeronMon–Fri · 9–5Off
Someone on the bench, someone in the car.
The two halves of this business need different people at different hours. Each person carries their own working week and their own services, so a network job never lands on the bench.
- Roncesvalles8 regions · 2 crew
- Riverdale7 regions · 2 crew
- Toronto North7 regions · 2 crew
How far you will drive for an on-site call.
Drop-offs come to you, so the line only matters for on-site work. Set it once and a job past it asks first instead of booking itself in.
The office you look after is one record.
Every visit, quote and payment for a business client rolls up under one contact at one site, with what they have spent and what is still owed on the same screen.
Built for the bench and the callout
Every job that comes through the door
Laptop that will not power on
Booked as a diagnostic with its own price and its own half hour, so you get paid to find out before anyone talks about a fix.
Data recovery from a failing hard drive
Quoted after the assessment, never before, and the customer hears in the thread exactly what came back and what did not.
Slow computer tune-up
A set price and a set hour on your page, so it books itself in and hits the bench with the symptoms already written down.
Screen or battery replacement
Priced right on the page where the part is standard, and pushed to a quote where the model means ordering something in.
Virus and malware cleanup
A set price, and the machine goes back with a note saying what came off it and what the customer needs to change.
New computer setup and data transfer
Sold as a job with a duration, at the shop or at their desk, with the old machine handover written on the record.
Home Wi-Fi and network cleanup
An on-site call with an arrival window, ranked into the run you are already making on that side of town.
Small office network install
Quoted as a scope, with the hardware, the cabling and the hours as separate lines the customer accepts online.
The monthly IT visit
A standing arrangement that keeps putting itself back on the calendar, weekly or monthly, until you say otherwise.
Email and file migration
Booked as a block of hours outside business hours, with the cutover agreed in the thread before anyone touches a mailbox.
Server down on a Sunday
A request that lands as a thread when nothing is bookable, so an after-hours outage reaches you instead of the next shop.
Where the machine is up to, without a phone call.
A drop-off moves the same way any job does: accepted when it comes over the counter, in progress once it is opened, done when it works, paid when it leaves. No ticket system, no intake form, no stock to count — a booking with a duration and a record behind it.
Everything they own is on that drive.
Family photos, tax returns, the books for the business. Trust is most of this job, and the record is where you can prove you kept it.
Note the backup before you touch it
Where it went, when it ran and what it covered goes on the record as an internal note, with photos of the machine as it came in.
Write the handover down
What you replaced, what you left on it and what they still need to do sits on their record instead of in your head.
Internal notes stay internal
Notes and attachments on the record are never shown to the customer. Only what you actually send them is.
- 14 AugRebuild · new drive fittedDone · $590
- 9 AugBackup verified before workInternal note · 2 photos
- 7 AugRecovery quoteAccepted · $590
- 2 MarPayment received$140
The call that fits the run you already have.
A Wi-Fi cleanup only pays if it sits near the office you are already driving to. Open slots are ranked by the driving each one adds.
Ranked, not rearranged
You still pick the time. The ranking lifts the slots near where you already are; nothing reorders your day for you.
On every plan
Ranking open slots by the travel they add is not the part you pay for. It sits on the calendar you already have.
Only whoever can do it
Only people set up for that job in that region get offered, so the network work never lands on your bench tech.
- PSPriya SandhuToday · 15:45Best+8 min
- JWJacob WongToday · 14:30+22 min
- CBChloé BergeronTomorrow · 09:15+35 min
Get paid before it leaves the counter.
Most of this gets settled by transfer or by tapping at the counter, and recording cash or a transfer by hand costs you nothing.
Cash and transfer are free
Mark it paid, the receipt goes out on its own, and no plan is involved anywhere in it.
Cards come with Pro
For the customer who would much rather tap than go hunting for their banking app at the counter.
Staged, after the booking
Pro splits an office rollout into a leg up front and the balance at handover. It happens on the job, never at a checkout.
- Émilie TremblayP-1011 · 25 Jun · Bank transfer$380
- Ryan MacLeodP-1012 · 25 Jun · Cash$240
- Priya SandhuP-1013 · 28 Jun · Card$380
- Jacob WongP-1001 · 27 Jun · Card$190
One app for the whole job
Everything you need to run your computer and IT repair business.
Starts free. Grows
only when you do.
Add your whole team and get booking for nothing.
As you grow with us you can go Pro.
Common questions.
For anything you can price sight unseen, yes. A tune-up, a data transfer or a Wi-Fi call each carry a price and a duration and book themselves right in. Everything else arrives as a request you answer.
Give them the thread instead of a promise. The booking holds the bench time you set aside, and when the part date slips you move the booking and tell them in the same conversation.
No, and you deserve a straight answer on it. A drop-off is a booking with a duration, a record on the customer and a thread you both write in. There is no ticket system, no intake form and no parts inventory.
Yes. Book the assessment as a visit with its own price, and where the service is set up for it, a paid visit fee is credited back automatically on the quote that comes out of it.
They do. The clinic you cover every month and the walk-in with a dead laptop are both customer records, each with their own bookings, quotes and payments underneath.
It is. The Free plan covers 200 bookings a month with no credit card required, and recording cash and bank transfer by hand costs nothing on any plan.
