Bookables learns how often each regular comes back. When someone is past their usual gap, or due within a week, with nothing booked, they show as Due back. Open Customers and choose Due back from the All customers menu to see them.
A customer is due back when all of these are true:
- They've booked with you before.
- Their usual gap has passed, or ends within 7 days.
- They have nothing booked.
- They're not on a running series.
Each row says when: Due back 14 Oct, or Due back 5 days ago once the date has passed. Today also shows Regulars due when there are any, and opens this list.
Open the customer
Choose their name in the Due back list.
Choose New booking
It's at the top of their record. Pick the service and a time as usual.
Once they have something booked, they leave the list.
Each service has a usual gap, like about 5 weeks for a cut or about 6 for a dog groom. After a few visits, Bookables follows each customer's own rhythm instead.
To change it, open the service in Settings, under Services, and find Same again. Usually again in sets the gap. Offer the same again shows three real times near when they're due, so you can book their next visit in one tap at checkout.
When you finish a booking, you see Book Mia's next? (with their name) and three times near their due date, with the same person and at the same time of day where it can. Choose one to book it there and then.