If you go to customers, Schedule has two map views. Route is your own day: each visit in order, with the drive between them. Team route shows everyone's day side by side, with every stop on one map, so you can see who's where and move visits between people.
Open Route
Choose Schedule in the menu, then Route.
Pick a day
Use the strip of days at the top. If the day is empty, choose Go to to jump to your next visits.
Work through your visits
Each stop shows the customer, the time and the address, with the drive time from the stop before. Times with a ~ are estimates.
When you set off, choose On my way on the visit. The customer is told you're on your way. When you arrive, open the visit and mark it On site, then Done when you finish.
Choose Schedule, then Team route. Each person has a lane with their stops for the day, the number of stops and the total drive time. The map shows every stop, numbered in order.
- Choose 1 day or 3 days to see more at once.
- Hide map gives the lanes the whole screen; Show map brings it back.
- If a lane says something like 1 min short, there isn't quite enough time to drive between two visits.
- Bookings nobody is assigned to sit in an Unassigned lane.
Drag a stop into another person's lane or to another time. Your changes collect at the bottom; choose Apply to make them, or Discard. A move that can't work is marked with the reason, like "Amy doesn't cover that area" or "No time to drive there".
Some visits can only be changed from the booking itself, like one booked for a crew. Open it to change who's going.