Booking and records for UK shoe repair shops.
A counter, a shelf and a promise about Friday. The diary, on the rare occasions this trade needs one, comes second.
Start with Google- Drop-off and collection both on the counter diary
- Resole, reheel and stretch priced and timed separately
- An email that tells them the pair is ready
- Every previous repair on the customer's record
Online booking
Only what is genuinely an appointment
Nobody books a reheel, and the page does not ask them to. Fittings, raises and welted rebuilds are another matter.
Learn moreSmart scheduling
Friday, promised rather more carefully
Give each job the length it actually takes and the week will tell you whether Friday is free before you offer it.
Learn moreThe sole has come away on my work boots. Worth saving, or am I wasting your time?
The pair that arrives as a photograph.
A picture of a sole coming away, and a question about whether it is worth saving. It arrives as a request you answer in the thread.
Not everything here is a counter job.
A fitting, a raise or a restoration somebody wants talked through takes real time and a real slot, and your page can sell it as one.
- Danny Okoro2mCan you come Thursday instead?
- Bookables1hA booking request needs your answer
- Aisha Patel3hRunning 10 late on the Sale job
The message that clears the shelf.
Finished work nobody has been told about is money standing still. Mark the job done and the line that shifts it goes out on its own.
Taken in, on the bench, ready, gone.
Whoever is on the counter can say where a pair has got to without going out the back and reading tickets off the shelf.
The rebuild that will not price itself.
A reheel has a price. A pair of well made shoes wanting welt, sole and a recolour does not, and the counter is a poor place to guess.
The everyday work prices itself
Resole, reheel, stretch and zip each carry their own price and their own honest turnaround on your page, on any plan.
Three ways to go on one quote
Patch, proper resole or full rebuild, each with its own price and the one you would recommend quietly marked.
Accepted by typing their name
They accept online, the name and the time recorded, and the accepted quote becomes the job without a second call.
- ResoleSteel-cap boots£90
- Heel replacementSame pair£45
- Bag strap repairSecond item£35
Told Friday, ready Friday.
Your name in this trade is a turnaround kept, and it is kept by knowing what the week already holds before you promise the rest of it away.
The slow work has a length
A rebuild is not a reheel. Give each its honest time and the bench stops quietly overflowing into next week.
The long counter jobs sit on it
Fittings and adjustments take a slot like any other appointment, so nobody is kept standing while you finish a heel.
Move one and they are told
Drag it to another time and the customer hears about it, once you have switched that message on. Nothing sends by default.
Settled before they call back.
Cash in the till costs nothing to record. Send the card link the day the pair is ready and collection sees itself out.
Cash and transfer are free
Record what came over the counter against the pair on the Free plan. Cards are the only part of the money needing Pro.
Or send the link once it is done
The payment request goes out as the job is marked ready, which happens to be when they are most inclined to pay it.
The money is yours directly
Card takings go to your own bank through Stripe. We never hold them, so there is nothing to chase back afterwards.
- Gemma WhitfieldP-1011 · 25 Jun · Bank transfer£380
- Danny OkoroP-1012 · 25 Jun · Cash£240
- Aisha PatelP-1013 · 28 Jun · Card£380
- Liam DochertyP-1001 · 27 Jun · Card£190
Built for the counter
Every repair that crosses it
Resoles and reheels
The trade in one job. A known price and a known turnaround, which is precisely the sort of thing that ought to be on a page.
Goodyear welted rebuilds
A pair of good shoes with fifteen years still in them, stripped back to the welt. Priced properly, because there is no counter price.
Boot repair for the trades
One pair, worn daily, needed by Monday. Turnaround is the whole brief and it is why they walked past two other shops.
Segs, toe plates and rubber caps
Small work, done while they wait, and worth having a price on rather than being asked again for the thousandth time.
Handbag, belt and luggage repair
Zips, handles and stitching on leather that never was a shoe. Different work, different price, same counter.
Zip replacement
The job most often promised for a day it cannot possibly be done in. A real length on it and Thursday behaves itself.
Orthopaedic raises and adjustments
Built to a customer, frequently to their podiatrist. It takes real counter time, so it takes a real booked slot.
Stretching and fitting
They have to be there and they have to have them on. An appointment by any reasonable definition, so it is treated as one.
Key cutting and engraving
The other half of the counter. Two minutes, paid there and then, no ticket, and still takings worth recording.
Posted in and collected
The half of the trade that genuinely books. They choose the work, pay for it, and the pair arrives with a name on it.
- Ancoats8 counties · 2 crew
- Prestwich7 counties · 2 crew
- Manchester North7 counties · 2 crew
Posted in, or called for.
Mail-in and collection is the growing half of this trade, and the half that genuinely books. Set where the round goes.
- 12 AugResole and heelCollected · £95
- 12 AugPaid at collection£95
- 4 MarFull rebuild quoteAccepted · £280
- 2 MarBag strap repairCollected · £35
- 9 NovZip replacementCollected · £55
Every pair they have ever brought in.
Shops like yours are getting rarer and the people who use one keep coming back for thirty years. That history is the asset, so it is kept.
One app for every booking
Everything you need to run your shoe repair shop business.
Starts free. Grows
only when you do.
Add your whole team and get booking for nothing.
As you grow with us you can go Pro.
Common questions.
Most of it is not a diary. It is a record for every pair you are holding, a message when it is ready, and the money on that same record. The calendar only sees the work that truly needs a slot.
The email goes out when you mark the job done, once you have switched that message on. Nothing sends of its own accord. It is the cheapest habit in the trade.
Not as stock. Each pair is a job on the customer record with your own notes attached, and the open list shows what has not gone back out. There is no inventory underneath it, and saying otherwise would be a lie.
Set it per job. Take it at the counter when the shoes come in, or send a payment request they settle by card before they call back for them.
Yes. Itemise it, send the link, and the owner accepts online by typing their name. The accepted quote becomes the job, lines and all.
Yes. Every pair, every price and every note sits on their record, so the next repair is quoted from the last rather than from memory.
