Booking software for UK jewellers and watch repairers.
The counter is not a diary and never was. Valuations, design consultations and postal servicing take proper slots, and every piece leaves a written record behind it.
Start with Google- Short counter jobs and long services with different slot lengths
- Each piece on record with its serial and intake notes
- A deposit taken at intake on an expensive service
- The collection booked as its own appointment
Online booking
Only the appointments that deserve one
Valuations, design consultations and postal servicing take a real slot on your page. A battery change carries on walking in, as it should.
Learn moreSmart scheduling
The bench and the counter, one day
Ten minutes for a bracelet sizing, half an hour to take in a service, and a collection slot for the day the movement returns.
Learn more- 14 MarFull serviceCollected · £680
- 14 MarPayment received£680
- 2 JanIntake note addedSerial, two scratches, photos
- 2 JanService quoteAccepted · £680
- 9 NovBattery and sealCollected · £35
The receipt is the difficult conversation.
You are holding something you did not insure. Put the condition, the mark and the serial on the job at intake and neither party has to remember it.
Three things book. The rest walks in.
A consultation, an intake and a collection each take a slot of their own length. Nothing else is published, so the quick work never eats an appointment.
Where it is, and when it comes back.
Booked in, at the bench, away being serviced, back and waiting. Whoever is on the counter can answer without disappearing out the back.
Built for the counter
Everything that comes across it
Battery, seal and pressure test
Ten minutes at the counter while they wait, and the thing you do most often. Flat priced, and it would be absurd to quote for it.
Ring sizing
Two sizes either way on a band worn daily since 1994. What you write down at intake matters considerably more than the price.
Full mechanical service
A movement stripped, cleaned and regulated, more often than not sent to the manufacturer. Agreed in writing before it leaves you.
Rhodium plating
A white gold ring gone faintly yellow at the shoulders, replated and looking like the day it was bought.
Claw retipping and stone setting
A claw rebuilt before the stone goes down a plughole. Priced under the loupe rather than across the counter.
Chain and clasp repair
A snapped nine carat chain or a bolt ring worn thin. Modest money, and the only thing left of somebody’s grandmother.
Pearl restringing
Knotted onto fresh silk and back in a fortnight. In as a drop-off, out as a collection that was actually booked.
Insurance valuations
A written valuation to send to the insurer. A proper appointment, because the document is what the customer came in for.
Work that goes to the assay office
A shank replaced or a piece altered, and the hallmark and sponsor’s mark noted at intake so the paperwork is not a guess later.
Postal servicing
A watch sent in from somewhere with no watchmaker left. Logged the day it arrives and returned tracked.
Nothing serious leaves without a figure agreed.
A service is months and a considerable sum against something irreplaceable. Price it in front of them and have it accepted first.
The quick work is already priced
A battery, a bracelet sizing, a chain solder. Each carries its own flat price and its own length on any plan, so nothing small is ever quoted.
Three ways to go, on one page
The full service, the middle course and the bare minimum, priced side by side so the choice is made once and it is theirs. Options come with Pro.
Accepted by typing their name
They accept online, with the name and the time recorded against it, and the accepted quote becomes the job before the watch is packed.
- Full mechanical serviceStrip, clean and regulate£680
- Crystal replacementPast polishing out£120
- Seals and pressure testWater resistance restored£60
Settled at the handover.
Cash across the counter costs nothing to record. Send the request the day it is ready and collection is a handover rather than a transaction.
Cash and transfer are free
Record what was handed over against the job on the Free plan. Cards are the only part of the money that asks anything of you at all.
Card on collection, or split a long one
Take the card at the counter, or split a service into a payment now and the balance when it returns. Cards and stages come with Pro.
An invoice for the insurer
Every job can produce its own invoice, which matters the moment a piece is being claimed for and somebody else is settling the bill.
- Gemma WhitfieldP-1011 · 25 Jun · Bank transfer£380
- Danny OkoroP-1012 · 25 Jun · Cash£240
- Aisha PatelP-1013 · 28 Jun · Card£380
- Liam DochertyP-1001 · 27 Jun · Card£190
- Gemma WhitfieldBooked just now£215Accepted
- Danny OkoroOpened 2h ago£480Viewed
- The Oak CaféSent yesterday£120Sent
Sent, opened, accepted.
A serious number takes a few days to sit with. You can see it was opened, so the follow-up is a conversation rather than a guess.
Can I post my watch in for a service? There is nobody left near me who does them.
The one that arrives in the post.
Work posted in from further away lands as a request you accept or decline in the thread, before anything is put in a padded envelope.
One app for every booking
Everything you need to run your watch and jewellery repair business.
Starts free. Grows
only when you do.
Add your whole team and get booking for nothing.
As you grow with us you can go Pro.
Common questions.
Yes, as notes and photographs on the job and on the customer’s record. The hallmark, the metal, the scratches and the serial go down at intake, which is rather the point.
No. Bookables has no connection to an assay office and submitting work remains entirely yours. What it does is keep the mark and the piece written down on the job, and let assay sit as its own line on the quote.
No, and we would rather say so plainly. There is no item tracking. You get a job per repair with notes and photographs on it, filed under the customer who owns the piece.
Once you switch that moment on. Every notification ships off, so nothing goes out unbidden. Mark the job done and it sees itself out by email or into the thread.
The job sits at whatever stage it has reached with its thread attached, so the answer takes a moment rather than a walk out the back to look on a shelf.
Usually they do. Cash and bank transfer are recorded by hand for free. Taking a card, or splitting a long service into stages, comes with Pro.
