Booking software for jewelry and watch repair shops in the US.
Your counter stays a counter. Appraisals, custom design consults and mail-in service take real slots, and every piece you take in leaves a written record behind it.
Start with Google- Short counter jobs and long services with different slot lengths
- Each piece on record with its serial and intake notes
- A deposit taken at intake on an expensive service
- The collection booked as its own appointment
Online booking
Book the appointments that earn one
Appraisals, design consults and mail-in service take a real slot on your page, so the work worth your morning is on the calendar before it arrives.
Learn moreSmart scheduling
The bench and the counter on one day
Ten minutes for a band sizing, half an hour to take in a service, and a pickup slot for the day the movement comes back to you.
Learn more- 14 MarFull serviceCollected · $680
- 14 MarPayment received$680
- 2 JanIntake note addedSerial, two scratches, photos
- 2 JanService quoteAccepted · $680
- 9 NovBattery and sealCollected · $35
The receipt is the whole insurance talk.
You are holding something you did not insure. Put the condition, the mark and the serial on the job at intake and you both know exactly what changed hands.
Three things book. The rest walks in.
A consultation, an intake and a collection each take a slot of their own length. Nothing else is published, so the quick work never eats an appointment.
Where it is, and when it comes back.
Booked in, on the bench, out at the service center, back and waiting. Whoever is on the counter can answer without going to look.
Built for the counter
Everything that comes across it
Battery, gasket and pressure test
Ten minutes at the counter while they wait, and your highest-volume job by far. Flat priced, so it never needs a quote.
Ring sizing
Two sizes either way on a band worn every day for decades. What you write down when you take it in is worth more than the price.
Full mechanical service
A movement stripped, cleaned and regulated, often shipped to the factory service center. Agreed in writing before it leaves you.
Prong retipping and stone setting
A prong rebuilt before the center stone goes down the drain. Priced under the loupe, never guessed at across the counter.
Rhodium plating
A white gold ring gone warm at the shoulders, replated and handed back looking the way they remember buying it.
Chain and clasp repair
A snapped fine chain or a worn spring ring. Small money, and still the only thing left of somebody’s grandmother.
Pearl restringing
Knotted onto fresh silk and back in two weeks. It comes in as a drop-off and goes out as a pickup you actually scheduled.
Insurance appraisals
A written appraisal your customer sends straight to their insurer. A real appointment, because the document is the product.
Custom design consultations
Half an hour with a sketchpad before a single stone is bought. The one conversation here that genuinely earns a booking.
Mail-in service
A watch shipped in insured from a town with no watchmaker left. Logged the day it lands and sent back tracked.
Nothing big leaves without a number on it.
A service is months and real money against something irreplaceable. Price it in front of them and get it accepted before the watch ships.
The quick work is already priced
A battery, a band sizing, a chain solder. Each carries its own flat price and its own length on any plan, so nothing small ever gets quoted.
Three ways to go on one page
The full service, the middle option and the bare minimum, priced side by side so they choose once and they choose knowingly. Options come with Pro.
Accepted by typing their name
They accept online, name and time recorded against it, and the accepted quote turns into the job before the watch is boxed up to ship.
- Full mechanical serviceStrip, clean and regulate$680
- Crystal replacementPast polishing out$120
- Seals and pressure testWater resistance restored$60
Paid when they pick it up.
Cash at the counter is free to record. Send the request the day it is ready and pickup is a happy handover instead of a payment negotiation.
Cash and transfer are free
Record what changed hands against the job on the Free plan, for as long as you like. Cards are the only part of the money that asks for more.
Card at pickup, or split a big one
Run the card at the counter, or split a long service into a payment now and the balance at pickup. Cards and stages come with Pro.
An invoice they can send their insurer
Every job can produce its own invoice, which matters the moment a piece is being claimed and somebody else is paying the bill.
- Marcus BellP-1011 · 25 Jun · Bank transfer$380
- Ashley NguyenP-1012 · 25 Jun · Cash$240
- Tyler BrooksP-1013 · 28 Jun · Card$380
- Jasmine CarterP-1001 · 27 Jun · Card$190
- Marcus BellBooked just now$215Accepted
- Ashley NguyenOpened 2h ago$480Viewed
- The Oak CaféSent yesterday$120Sent
Sent, opened, accepted.
A serious number takes a few days to sit with. You can see it was opened, so the follow-up is a conversation rather than a guess.
Can I post my watch in for a service? There is nobody left near me who does them.
The one that arrives in the post.
Work posted in from further away lands as a request you accept or decline in the thread, before anything is put in a padded envelope.
One app for every booking
Everything you need to run your watch and jewellery repair business.
Starts free. Grows
only when you do.
Add your whole team and get booking for nothing.
As you grow with us you can go Pro.
Common questions.
Yes, as notes and photos on the job and on the customer record. Get the mark, the metal, the scratches and the serial down when you take it in and nobody is guessing at pickup.
No, and we would rather tell you now. There is no item tracking in Bookables. You get a job per repair, with notes and photos on it, filed under the customer who owns the piece.
Once you turn that moment on, yes. Every notification ships off, so nothing goes out until you want it to. Mark the job done and it goes by email or into the thread.
The job stays open at whatever stage it reached, with the whole thread attached, so you answer in a second instead of walking to the back to look on a shelf.
Absolutely. Publish only the appointments worth booking, each with its own length and price. Counter work is never published, so it cannot eat an appraisal slot.
That is how this trade works, and we built for it. Cash and bank transfer are recorded by hand for free. Running a card, or splitting a big service into stages, comes with Pro.
