
Bins are the unit, the loading dock has rules nobody told you about, and the certificate is the thing the client is actually paying for.
Online booking
A console round is work you can price unseen. Put the bin count on the form as an option and the total is settled before the truck leaves the yard.
Learn moreSmart scheduling
Dock hours, the goods lift cut-off and the escort contact sit on the site record, so the run is planned around the tower instead of discovered at it.
Learn moreConsoles beside the printers, tipped into the truck on site. Put the bin count on the form as a choice and the total is agreed before anyone drives.
Access hours, the entry code and who to ask for at the security desk live on the customer beside the address, so whoever attends next opens the job knowing them.
A twenty-minute job and a half-day clear-out are the same Monday. One board holds both, so a purge is never promised into an afternoon that was already spoken for.
Nobody knows what is in a records room until it is opened. Quote the boxes they flagged, the whole room, or the room and the offsite unit.
The office manager sees what the volume cost and what the after-hours access cost, so a query is about one line rather than the whole number.
They accept and sign online and the collection day lands in the diary, with the dock notes already attached to it.
The quote goes from the phone while you are still standing in the basement, which is usually before the second quote has been rung for.
After-hours access, a security escort, hard drives pulled out of the store, destruction witnessed at the truck. Each carries its own price and moves the total when the client ticks it.
Building management rings at eight. Move the collection to the next day the dock is free and the client knows before they book a meeting room.
Pick the job up and drop it on a day that works. The board rebuilds around it and the collection keeps its notes and its history.
Move the run and the reminder moves with it, so nobody is standing at a locked basement door on the old date.
Moving your own work around your own day has never been the paid part and never will be.
Built for your trade
Locked consoles under the printers, emptied into the truck on site. A bin count, a published price and twenty minutes on the floor.
Twenty years of archive boxes going at once because the lease is up. Quoted after a look, with the bins and the access hours on separate lines.
The July rush when every office empties the store room at once. Repeat clients book the same week each year off their own card.
Practices working to a retention rule who care more about the paperwork than the price. Every run stays filed against the practice.
Closed matters coming out of the archive on a schedule. Booked as a standing job so the boxes never pile up in the corridor again.
A basement store nobody has opened since the last committee. Quoted with the lift booking and the after-hours access priced in.
Old laptops and backup tapes going with the paper. Added to the quote as its own line so the client can see what was covered.
One bin at a house after an estate is wound up. Small, one-off, booked online and paid by card before you pull the roller door down.
Rebranded shirts and old signage that cannot go in a skip. Priced as an option on the run rather than quoted from scratch.
We are clearing the store room before the move, maybe fifteen boxes plus the two consoles on our floor. The office is in Surry Hills.
Purge weeks eat the diary. When there is nothing bookable this side of the month, the page says so and takes the job as an enquiry.
A four-bin round taken off your page and a clear-out you priced after a look sit in the same list, with what it is, when it is and what it is worth on the row.
Nobody buys shredding, they buy evidence that a box of files is gone. Every collection stays on the client with its date and what went with you.
Rounds, purges and bin counts build up on one card, so an audit question in eighteen months is answered from a record rather than a memory.
What was collected there last quarter is on the same card as the access hours, which is what a new driver reads before turning up.
A client who can answer their own auditor from your history has a reason not to move for a cheaper quote next year.
The person who arranged the collection almost never holds the card. Bill the accounts contact without making anyone chase a purchase order.
Mark the collection paid when the transfer lands. Free on every plan and it will stay that way.
Send a card link to the accounts inbox while the truck is still on the dock, and the receipt goes out on its own.
Ask for part at booking and the balance once the room is empty. Staged requests come with Pro and go out after the job is booked.
A basement with a two point one metre clearance is not your job. Draw what you cover and the form stops taking work you would have to hand back.
Mark out the suburbs the truck runs. An address past them is told at the form instead of a fortnight later on the phone.
A console round can cover the whole city while a one-bin residential job is limited to the suburbs on the way home.
Inside your area the price is the price. Bookables never quietly adds anything because the drive was longer.
Add your whole team and get booking for nothing.
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One app for the whole job
Yes. Put the bin count on the service as an option group: a four-bin console round, an eight-bin round, a full truck. Each choice carries its own price and moves the total the moment it is picked, so nobody argues on the floor about what "a few boxes" meant.
Take it as an enquiry and quote it after a look. Bins, on-site hours and building access go out as separate lines with a total under them, and when the office manager signs on their phone the collection day lands on your board without anyone typing it out again.
On the site, against the customer, once. Every later job at that address opens with them, which is the difference between a run only you can do and a run a driver can be sent on.
Take the booking from whoever rang, then send the payment request to the accounts contact on the customer. Cash and bank transfer you record by hand are free on any plan; card links come with Pro and the receipt goes out on its own.
Every collection stays filed against the client with the date, what was collected and what it cost. Bookables does not issue your certificate, but when their auditor asks under APP 11 the answer comes off a record rather than out of a memory.
Draw the areas the truck covers and set them per service. Residential one-offs can be limited to the suburbs you actually run, and an address outside them is told at the form rather than a week later.
Compare online and phone bookings for service businesses, with a practical way to handle standard jobs, tricky enquiries and customers who prefer a call.
ReadSet up online bookings around your services, prices, travel and availability so customers can book while you're busy doing the job.
ReadChoose booking form questions that help you price, schedule and prepare for the work, without making customers complete an unnecessary questionnaire.
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