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A heat pump installer commissioning a unit outside a home in Australia

Booking software for heat pump installers in Australia.

The assessment books as a paid job, the sizing is done at the house, and the swap holds the days it actually needs.

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200 bookings a month, free. No credit card required.
  • Assessments booked online
  • Rebates spelled out on quotes
  • Signed quotes convert to installs
  • Hot water swaps done in a day

Online booking

The assessment books itself, at a price

A sizing visit is a service with a price and a duration, so it fills a real gap on your page instead of arriving as a phone call you have to price blind.

Learn more
A hot water assessment priced up front from your booking page.
New bookingAvailable
ServiceHot water assessment
WhereHot water unit · Newtown
DateTue 19 Aug · 8:30am
Priced instantly$120

Smart scheduling

A swap is a day. A retrofit is a week

Hold the whole run of days on the one job, so a service call cannot be sold into the middle of a retrofit with the tank already out.

Learn more
bookables.ai/schedule
A day on the schedule's calendar, with three jobs placed on a vertical time grid at the times they run.
Wednesday1 Jul
3 jobs
08:00
09:00
10:00
11:00
12:00
13:00
14:00
08:00 · Bondi
Hot water swap
10:30 · Newtown
Reverse-cycle assessment
12:30 · Surry Hills
Service visit
A sizing survey booked and priced from the booking page.
New bookingAvailable
ServiceSizing survey
Property4 bed · Newtown
DateTue 19 Aug · 8:30am
Priced instantly$180

The survey is a job, not a favour.

Sizing a system means measuring the building, room by room, for an hour or two. Sell it as a service with a price and a length and it books a real gap on your page, the way any other job does.

A timeline of a customer's past jobs, quotes and payments.
Marco Ferraro5 records
  • 18 AugCommissioned · settings recordedHandover complete
  • 11 AugInstall · day 1 of 4Heat off from Tuesday
  • 2 JulSystem quoteAccepted · $11,400
  • 24 JunSizing surveyPaid · $180

What you measured stays on the house.

The figures, the photographs and the settings you left it on live on the property rather than in a folder on somebody's laptop, so the call about it in three winters starts from something written down.

One inbox holding customer messages, team messages and Bookables notices, with unread threads marked.
AllCustomersTeamSystem
  • RSRenee Salter2mCan you come Thursday instead?
  • BBookables1hA booking request needs your answer
  • AWAnna Whitfield3hRunning 10 late on the Balmain job

The week they live around you.

A household with the heat off asks questions, and they ask them in the evening. Every one of them sits on the job it is about rather than in a phone that only one of you is holding.

A map with three service areas shaded over a street grid, and a list of territories beneath, each a group of suburbs with its crew.
  • Surry Hills8 suburbs · 2 crew
  • Paddington7 suburbs · 2 crew
  • Sydney North7 suburbs · 2 crew

How far you will send an installer.

A sizing visit is an hour of work and can easily be two hours of driving. Draw the ground you cover and work past the line asks first.

A customer profile with their address, contact details, total spent and outstanding balance.
MF
Marco Ferraro
12 Crown Street, Surry Hills NSW 2010
(02) 9999 8888
Total spent
$1,240
Outstanding
$140

Who is on the other end of it.

The householder, what they have paid and what is still outstanding after handover, on one record. Nobody has to go looking through three places to find out whether the last leg ever landed.

Built for heat pumps

Built for the work the survey turns into

Hot water unit swaps

An ageing electric storage tank replaced with a heat pump, quoted after a booked look at the site and done in a single day with the water off.

Sizing assessments

A paid visit that measures the draw, the run to the tank and the clearances, and comes back as an estimate rather than a number over the phone.

Hydronic retrofits

Panel radiators or slab loops fed by an air-to-water unit, booked as a run of days with the plumbing and the electrical held on one job.

Pool heat pumps

Sized against the pool and the shoulder season you actually want to swim in, quoted with the cover and the circuit as options on one document.

Commissioning and handover

The last visit on a job: settings recorded, the owner walked through the controller, and the notes filed where the service call will find them.

Scheme paperwork jobs

The assessment notes, the signed quote and the install date all sit against the property, ready the day somebody asks you to evidence them.

Annual service visits

A standing arrangement that reappears on its own each year, carrying the model, the settings and whoever fitted it the first time.

Warranty callbacks

A unit tripping out books against the original install, so the person going back can read what was set before they get on the roof.

One house, three ways to do the hot water.

The like-for-like swap, the bigger unit with a new tempering valve and a tidied circuit, or the whole thing moved off the side of the house.

  • Sized at the house, priced at the house

    The draw, the run and the clearances go in while you are standing there, and the estimate is built before the ladder is back on the roof rack.

  • Extras are options, not more quotes

    A tempering valve, a new circuit or a condensate run each carry their own price change on the one document.

  • A number set once

    The quote number is fixed the moment it is issued, so your copy and their copy are unmistakably the same document.

  • Good, better, best comes with Pro

    Pro puts good, better and best on one estimate with one recommended, so the customer chooses a system rather than comparing three documents. The rest of the quoting is free.

A reverse-cycle system quote, itemised and ready to send.
Estimate #1042
Marco Ferraro
Sent
  • Reverse-cycle system · 7.1kWSupply$2,290
  • Mount & connect indoor and outdoor units5 hrs$780
  • Electrical & commissionLabour$430
Total$3,500

The week the hot water is off.

A tank out on Tuesday and a unit in on Thursday is a household without hot water in between, so the days have to be held, not hoped for.

  • Hold the whole run

    The job takes the days it needs and your page stops offering them, so nothing books into the gap you left for the electrical.

  • Slip it in one drag

    The unit lands late and the whole run moves together, carrying the address, the notes and the photos with it.

  • Free on any plan

    Moving work around the calendar was never the part you pay for.

A month calendar with booking dots marking the busy days, the way venue and hire availability is read across weeks.
July2026
Install days
Mon
Tue
Wed
Thu
Fri
Sat
Sun
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31

The cold snap that fills a fortnight.

The first real cold week takes every free day you had. A page with nothing left on it reads as a business that has stopped answering.

  • The enquiry still lands

    With no slots left the page asks instead of closing, and the job arrives with the address and the photos already attached.

  • Give them a fortnight, not a date

    Most people will wait for someone who has actually looked at the house. They would just like to know how long the wait is.

A booking request inside a message thread, answered with accept or decline without leaving the conversation.
JYJack Young

Old system is on its last winter. Can someone come and size a replacement? Photos of the plant space attached.

Booking request
Sizing survey
Survey · Paddington
AcceptDecline
A list of quotes showing whether each is sent, viewed or accepted, and when it was last opened.
Quotes5 awaiting reply
  • Marco FerraroBooked just now$215Accepted
  • Renee SalterOpened 2h ago$480Viewed
  • The Oak CaféSent yesterday$120Sent

The quote that sits for six weeks.

Nobody signs one of these on the day. The document records when it was opened, holds its validity date, and can send one reminder before it lapses once you have switched that moment on.

The team roster with each person's role and working hours.
Team2 on today
  • AWAnna WhitfieldMon–Fri · 8–5FieldOn
  • DPDanny PrasadTue–Sat · 9–6FieldOn
  • JYJack YoungMon–Fri · 9–5OfficeOff

Only the people who can do it.

Mark which services each person may perform and the scheduler stops offering the rest of them. Certification lives with the regulator and the person who holds it, never in here pretending to be checked.

Pro

The service call that fits the drive.

An hour on a unit only pays if it sits near the retrofit you are already on. Pro scores the open slots by the driving each one adds.

  • Ranked, not rearranged

    You still pick the day. The ranking simply lifts the slots near the house your installer is at tomorrow morning.

  • Only who can do it

    A slot is only offered if that person carries the service and covers the area, so a ranked slot is a slot you can actually send.

  • Pro

    The scoring is the Pro part. The calendar, the bookings and the assessments are not.

A new job being assigned, with three open slots ranked by how much travel each one adds to the day. The slot that adds the least is marked best.
New job to assign
Priya Nair
Service visit · Manly
Ranking 6 slots
  • AWAnna WhitfieldToday · 15:45Best+8 min
  • DPDanny PrasadToday · 14:30+22 min
  • JYJack YoungTomorrow · 09:15+35 min
Least added travel winsAssign Anna

Paid before you pack the van.

Most of this money still arrives by transfer, and recording one costs nothing at all. Cards are the part that sits on Pro.

  • Cash and transfer are free

    Mark it paid and the receipt goes out on its own, with no plan involved in any of it.

  • Cards come with Pro

    For the owner who would rather tap than go looking for their account details on a Friday afternoon.

  • Staged, after the booking

    Pro can split a retrofit into a leg at order and the balance at handover. That happens on the job, not at a checkout.

A list of payments, each with the customer, reference, date, method and amount, with totals received and still outstanding.
Received$4,310
Outstanding$3,840
  • Marco FerraroP-1011 · 25 Jun · Bank transfer$380
  • Renee SalterP-1012 · 25 Jun · Cash$240
  • Anna WhitfieldP-1013 · 28 Jun · Card$380
  • Danny PrasadP-1001 · 27 Jun · Card$190

One app for the whole job

Everything you need to run your heat pump installation business.

Estimates

Price the unit, the tank work and the electrical as lines on one document, with the bigger system beside it rather than in a second quote.

Online booking

Assessments and service calls carry a set price and book real gaps. A full retrofit arrives as a request, because nobody prices that blind.

Scheduling

A swap is a day and a hydronic retrofit is a week. Hold the run of days on one job so nothing else is sold into the middle of it.

Bookings

The booking carries the tank position, the clearances and the switchboard photo, so the van leaves with the right brackets on board.

Customers

The house keeps its sizing numbers, the model you fitted and the commissioning settings, so the service call in three years starts informed.

Territories

Draw the ground you will send an installer to. Anything past the line asks first instead of booking a two-hour drive into your morning.

Team

The apprentice and the plumber see addresses and start times for the days they are on, and refrigerant work only goes to who you marked.

Inbox

The owner asking when the hot water goes off and the sparky confirming the circuit each keep a thread, filed against the same job.

Payments

Cash and bank transfer recorded by hand are free. Cards come with Pro, as does a leg at order and the balance once the unit is running.

Starts free. Grows
only when you do.

Add your whole team and get booking for nothing.
As you grow with us you can go Pro.

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$2/ booking

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Common questions.

Yes. Set it up as a priced service and it books online like any other job. If the service opts in and the visit was paid, the fee comes off the estimate later as a credit line.

The job holds the days it needs and those days come out of what your page will sell. Slip the start and the rest of the run moves with it, on any plan.

You can write the deduction in as a line on the estimate so the out-of-pocket figure is the one the customer reads. Bookables does not talk to any scheme and never files anything on your behalf.

Not the licence itself. You mark which services each person can perform, and the scheduler only offers someone for refrigerant work if you have marked them for it. The licence stays with the regulator.

Cash and bank transfer recorded by hand are free on every plan. Cards come with Pro, and so does splitting a retrofit into a leg at order and the balance at handover.

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