Booking software for septic and grease trap work in Australia.
The tank on the truck decides how many jobs today has, and the receival gate shuts long before you do. Build the day around both instead of around whoever rang first.
Start with Google- The disposal run counted inside the job length
- After-hours slots for traps, daytime slots for households
- The day sequenced so the depot run lands before closing
- Tank size, lid location and last service kept on the site
Online booking
Booked into a gap the truck can still carry
Households take the daytime slots, kitchens the after-hours ones, and every job holds the tip run inside its length, so a fourth pump-out is never offered.
Learn moreSmart scheduling
The run laid out to make the gate
Jobs sit in driving order with their real duration, so you can see whether the last septic leaves you enough road for the receival station.
Learn moreThe day ends when the tank does.
Three big septics fill a truck. The fourth booking is not revenue, it is a promise you find out about at two in the afternoon.
The disposal run is inside the job
Make the duration the whole task rather than the pumping, and the calendar reserves the road time instead of pretending the truck teleports.
Move it and the run moves
Drag a pump-out to tomorrow and everything behind it shifts with it. The crew see the new time before you have put the phone down.
Free on every plan
Shifting work around the day costs nothing. The part that sits on Pro is what fills the hole the move left behind.
Night traps, daytime tanks.
A kitchen cannot be pumped out during service and a household does not want you there at midnight. They are two different products, not one product with a note on it.
Two services, two sets of hours
Trap work carries its own availability, so a restaurant only ever sees the late slots and a homeowner only ever sees the morning ones.
The cycle books itself
Recurring visits are free on every plan. Set the interval once and the trap keeps landing on the calendar with its access time on it.
Each job as long as it really is
A level check is twenty minutes and a full tank is most of a morning. Duration is per service, so neither has to pretend to be the other.
- Mason King · NewtownEmergency call-out · Wed · 3:30pm$180
- Ava Baker · Surry HillsCallout +1 · Wed · 1:00pm$560
- Grace Walker · SydneyRepair visit · Wed · 11:30am$120
- Amelia Ryan · NewtownSecond visit · Tue · 2:00pm$190
The tank is right up and there is a smell in the yard. It was last done about four years ago, I think. Anything today or tomorrow?
Nothing left on the truck until Thursday.
A full tank is a hard no, not a soft one. The enquiry still lands, with the address and the tank on it, ready for the first real gap.
The one that booked itself overnight.
A household pump-out picked a slot at eleven at night, took the address and the tank details with it, and was on the run before you opened the laptop.
- 4 MarSeptic pump-outTank clear · baffle sound
- 4 MarReport sentAttached to the site
- 11 FebLevel checkNot due yet
- 2 SepLid raised to gradeNo digging next time
What you knew about that tank in 2023.
Where the lid is, whether it has to be dug out, what the baffle looked like last time and every visit since. Read before the truck leaves the yard, not after.
Every tank you empty
Built for households, kitchens and the ones that will not wait
Household septic pump-outs
The three or five year clean-out on an acreage block with no sewer. Calm, daytime, and always further out than the map made it look.
Restaurant grease trap pump-outs
Work that only happens once the kitchen is closed. Its own service, its own after-hours availability, its own price, and usually its own account.
Aerated treatment system servicing
The quarterly service on an AWTS. Shorter than a pump-out, priced as its own job, and due whether the owner remembers it or not.
Emergency overflow callouts
Effluent surfacing in the yard on a Sunday. It jumps the run, everything behind it moves, and every one of those customers needs telling.
Cafe and takeaway trap servicing
Small traps on a tight monthly cycle. Set the interval once and the visit keeps coming back with its access time already on it.
Pre-sale tank inspections
A pump and a look before settlement, with the conveyancer wanting something in writing by Friday. The report goes out from the job.
Caravan park and campground tanks
Holding tanks that fill on a season rather than a schedule, so the visit is booked against the run instead of a fixed date.
Absorption trench failure
The pump-out that keeps coming back because the trench has given up. Quoted as investigation first, repair second, on the one document.
School and club systems
Large systems on a term or season cycle, billed to a committee that wants an invoice with a number on it and a date beside it.
Sludge and scum level checks
A short visit that decides whether the tank needs the truck at all. Booked, recorded, and priced as the small job it is.
- Surry Hills8 suburbs · 2 crew
- Paddington7 suburbs · 2 crew
- Sydney North7 suburbs · 2 crew
The country you will drive for one tank.
A single septic ninety minutes out is not a job, it is an afternoon. Draw the line once and the booking page keeps it, while anyone past it can still ask.
Past your coverage. Decline politely, or make an exception.
The one that sits outside it.
Flagged before it is accepted, so the long haul is a decision you make in the morning rather than something you discover at the second gate.
The gap that is worth taking.
A cancelled trap leaves a hole at nine at night. Whether it is worth filling depends entirely on where the next tank is.
Slots scored on the driving, with Pro
Open slots are ranked by how much extra road they add to the run you already have, so the booking page offers the sensible ones first.
Nothing gets reordered behind you
The run you built is the run that stands. Ranking decides what is offered next, it never rearranges the jobs you have already promised.
- 1Septic pump-outBondi09:00~9 min
- 2Septic pump-outNewtown11:00~6 min
- 3Grease trap pump-outSurry Hills22:00
Pump it, or pump it and fix why it filled.
Half the septics you open need more than the pump. Put the straight pump-out, the baffle and the trench repair on one page and let them choose.
Three answers on one quote, with Pro
Options on a quote sit on Pro. Tick the second chamber or the outlet filter and the figure moves while they are reading it, instead of you writing a second quote on Sunday night.
Priced by the line, not by memory
Quantity times rate on every line, so the pump-out, the second chamber and the extra hose run all add up the same way they would at the desk.
Access is its own line
Digging out a buried lid and running eighty metres of hose is work, and putting it on its own line is what stops it reading as a padded price.
The quote holds its number
Document numbering is set once and does not move, so the quote you sent and the invoice that follows it are traceable to each other.
- Grease trap pump-outMonthly · after hours$420
- Disposal runIncluded in job length$0
- Compliance docketPer visit$40
Paid before you leave the property.
A household pump-out chased by post is a week of nothing happening. A restaurant account is different work and both should be settled from the job.
Cash and transfer are free
Record what landed against the job on any plan. Nothing about the free plan gets in the way of you taking money for a tank you have emptied.
Cards come with Pro
Send the link while you are still winding the hose in and watch it clear. No terminal in the cab and no invoice going soft in a door pocket.
Staged, when the job earns it
A trench repair can carry its own payment request on Pro. They sit after the booking, not at the moment somebody picks a date.
- Marco FerraroP-1011 · 25 Jun · Bank transfer$380
- Renee SalterP-1012 · 25 Jun · Cash$240
- Anna WhitfieldP-1013 · 28 Jun · Card$380
- Danny PrasadP-1001 · 27 Jun · Card$190
One app for the whole job
Everything you need to run your septic and grease trap work business.
Starts free. Grows
only when you do.
Add your whole team and get booking for nothing.
As you grow with us you can go Pro.
Common questions.
Set each service to the length the job genuinely occupies, disposal leg included. The calendar reserves the whole block and will not offer anything that overlaps it, so the fourth slot never appears on the booking page.
Yes. Run trap work and household septics as two services with their own availability. A kitchen picking a trap pump-out only sees the eleven at night slots, and a homeowner picking a septic only sees the morning ones.
Recurring bookings are free on every plan. Set the interval once and the trap keeps landing on the calendar with its site notes, its access time and its price attached.
On the property. Tank size, lid location, whether it needs digging out, the last three visits and what you wrote about the baffle all sit on the one record, so the next operator on that job reads it before they leave the yard.
It keeps your side of it: every visit dated against the site, with your notes and the paperwork attached to the job. It does not talk to the receival station and it does not hold a licence for you.
Cash and bank transfer are recorded by hand on any plan, including free. Card payments come with Pro, so a driveway job is settled before you have wound the hose back on.
Septic & Grease Trap Pump-Out guides
All articlesOnline booking vs phone booking: which one actually gets the job booked?
Compare online and phone bookings for service businesses, with a practical way to handle standard jobs, tricky enquiries and customers who prefer a call.
ReadHow to take bookings while you're doing the actual work
Set up online bookings around your services, prices, travel and availability so customers can book while you're busy doing the job.
ReadYour booking form is not a police interview: what should you actually ask?
Choose booking form questions that help you price, schedule and prepare for the work, without making customers complete an unnecessary questionnaire.
Read