
Customers book service calls at a price you set, and the water heaters get estimated online.
Online booking
Share your link and the customer picks the work and a slot, with the address and their notes attached before you roll out.
Learn moreSmart scheduling
Every job lands on one timeline with the drive between stops accounted for, so the emergency fits next to work you are already near.
Learn moreBuilt for your trade
A burst pipe books your next real gap at your call-out price, with the address and their notes attached before you roll out.
Itemize the unit, the haul-away and the labour, then put tank, tankless and heat pump side by side on one estimate and let them choose.
A drain clear carries a set price rather than an estimate, so the call books itself while your hands are still full.
The bread-and-butter work priced up front, so a running toilet takes a slot instead of a callback you return after dinner.
The install that keeps a basement dry, booked as its own service with the permit and the inspection kept on the address.
Winter work booked at a set price, with the visit and what you replaced kept on the property for the next cold snap.
A diagnostic visit at its own price and duration, with what the camera found kept on the address for whoever goes back.
Staged work estimated with options and split into a deposit now and a balance at completion, signed before the first wall opens.
Ranges, heaters and water heaters booked as their own service, so gas only lands on someone licensed for it.
The big ones nobody prices sight unseen: a site visit, then options the customer signs online before you order a thing.
A manager with a book of properties sits on one customer record, every address and its history kept separate from the others.
A burst pipe rings mid hot water swap. Your booking page takes it, prices it and puts it in the diary without you crawling out from under the sink.
Set your call-out fee and a price for the work you do every week, and the customer sees the total instead of a "from".
Work you never priced arrives as a request or a quote. And when a tap repair turns out to be a burst main, you change the lines on the job before you take a cent.
Share it once and customers pick a slot you are genuinely free for, which lands straight in your diary.
When your page has no times left, the customer asks for one instead of calling the next plumber on the list.
The job and the times that work for them land in your inbox, in the same thread as everything else that customer has sent you.
Accepting puts it on the schedule and emails the confirmation right away. Declining is one tap too, and they hear back without you writing anything.
You can always drop it into a gap you know you have. The request gets you the lead; what you do with it is up to you.
Hot water unit has gone. Any chance you can get to us tomorrow?
On Pro every open slot is scored on the drive time it adds, so the four o’clock call lands next to work you are already near.
Live drive times rank your open slots, so the job goes in next to the route you are already running instead of three neighbourhoods across town.
The address is matched to the neighbourhood it falls in and to the plumbers set up for that kind of work.
On Free you see exactly the same real availability and place the work into the day yourself.
Four ways to look at the week
The same jobs, four views. Drag one to a better time in any of them and it moves in all of them, on any plan.
Every job on a vertical timeline at the time it actually runs, so the gap the next call-out could take is obvious.
Grab the job and drop it where it fits. Nothing commits until you let go, on any plan.
Mark each job as you work it, so the office can see where the run is up to without ringing you.
Draw the areas you cover on a map and work you cannot reach never lands on your day.
A property manager is one customer holding many properties, each with its own job history.
Itemise the unit, the removal and the labour, then put electric, gas and heat pump side by side on the one quote.
The customer picks an option and signs it on their phone while the enquiry is still warm.
The signed quote becomes a job in the diary against that property, without you re-typing a thing.
Put a use-by date on the price so a quote written today cannot be accepted at that number months from now.
Mark it off when the cash or the transfer comes in, or run the card on site and let the receipt go out on its own.
Record what you were paid and when, right on the job, on the Free plan. Plenty of this work still gets paid without a card ever being touched.
Charge in full at booking, run the card on site, or split the water heater into a deposit now and the balance when it is energized.
Your customer is emailed one the second payment clears, so the property manager has their paperwork and you are not chasing it.
Paid out to your own Stripe account. We never hold your money.
Paid into your account by Stripe.
One app for the whole job
Add your whole team and get booking for nothing.
As you grow with us you can go Pro.
From your own booking page. They pick the work, see the price you set for it, and take a slot you are genuinely open for. The address and their notes land on the job before you roll out.
Yes. Itemize the unit, the haul-away and the labour, then put tank, tankless and heat pump side by side on one estimate with your pick marked. They sign on their phone and it becomes a job.
On the job, against the address. The permit you pulled and the inspection that closed it stay on the property, so the next visit starts from the last one rather than from scratch.
Yes. One customer record holds any number of addresses, each with its own notes and job history, which is how property managers and general contractors actually work.
Record cash or a transfer against the job on the Free plan. Card payments come with Pro, and the money is paid out to your own Stripe account rather than held by us.
Yes. The Free plan covers a busy one-truck week with no card to sign up, and it includes your booking page, estimates, the schedule and your customer records. Pro adds card payments and automatic scheduling.
Compare online and phone bookings for service businesses, with a practical way to handle standard jobs, tricky enquiries and customers who prefer a call.
ReadHandle enquiries when your diary is full with clear requests, alternative times and a practical manual waiting list that avoids double bookings.
ReadChoose booking deposits that fit your work, explain the balance and cancellation terms, and understand how deposits differ from refundable security bonds.
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