
Installs, services and breakdowns in one place, quotes that show what the ducted job is made of, and payment sorted before you pack up.
Online booking
Your real open slots go on a page customers can book. The first cold snap fills the week instead of leaving eleven missed calls on a phone in the van.
Learn moreSmart scheduling
One is a full day with a hire scaffold, the other is half an hour. Both carry their real length, and shifting one does not mean rewriting the rest.
Learn moreYour real open times sit on a page anyone can book, at your call-out price, while you are up in a roof space with a phone that cannot ring.
The unit in the lounge is blowing warm and the house is unbearable. Anything at all this week?
May does not care that you are booked out. The page keeps working when there is nothing left to take, so demand turns into a list rather than a competitor.
Built for your trade
A fixed half-day priced off the room, booked online, with the wall type and the outdoor position noted first.
Quoted as lines the customer can follow, then blocked out as a full day so nothing lands on top of it.
Priced by how many indoor units go on, because the outdoor unit is one job and each head is another.
Half an hour on the board, repeatable at the same address each year, with last year’s notes already attached.
Dropped into the first real gap, with the customer told a window rather than left waiting all day.
A short diagnostic charged by the hour, with the fix quoted separately if it turns out to be the pump.
A repeatable visit for a property manager, with the whole portfolio on one customer record instead of a spreadsheet.
A commercial job with an access window outside trading hours, priced by the hour and quoted before anyone commits.
A quote visit first, because the pipe run decides the price and a photo has never shown you the run.
Diagnosis by the hour, the repair quoted after, and the gas and charge weight recorded against that unit.
Most heat pump jobs have three answers: the unit that suits the lounge, the size up for a room that never warms, and a second head.
Pro adds option groups, so a bigger capacity, a longer pipe run or a wifi module each move the total on the page while the customer is still reading.
Indoor unit, outdoor unit, pipe run, electrical. Priced separately, so a haggle is about one line and not the job.
A property manager quoting four houses gets four jobs out of one estimate when they accept.
Estimate numbers are fixed behind a confirmation, so what the customer holds matches what you hold.
The ceiling space has no access, the bracket is wrong, a no-heat call lands. Free plan, still moves.
Push the flexible work back and the customer is told the new window without you writing it out.
What is on the screen is what the van is doing, so nobody is guessing on the phone.
Move a job and the photos, the model number and the gate code go with it.
Heat pump work spreads across a whole region fast, and an hour each way for a filter wash is a morning gone.
Pro looks at where the day already goes and ranks the open times by how much extra driving each one costs.
A service two streets from the afternoon install sits above one on the other side of town.
The day stays yours. The suggestion is about which gap to offer, not about shuffling committed work.
They pick from a shorter list and never find out why it was in that order.
Most service calls settle at the door. Recording that should not cost you anything, and it does not.
Mark it paid on the phone in the driveway. No fee, no plan, no waiting on a bank.
For the customer with no cash and no intention of doing a transfer tonight.
On Pro you can raise a payment for part of a ducted job after it is booked, instead of chasing all of it at the end.
Add your whole team and get booking for nothing.
As you grow with us you can go Pro.
One app for the whole job
Yes. Filling refrigerant cylinders needs an Approved Filler compliance certificate under the Health and Safety at Work (Hazardous Substances) Regulations 2017, and the certificate details, the gas type and the charge weight belong on the job record. Put them in the notes and they stay with that address.
Send it as lines: indoor unit, outdoor unit, ducting, grilles, electrical. The customer reads what the job is made of and picks a capacity, and you go back to site once they have already agreed on a shape.
Move the flexible work later and drop the callout into the gap. The customer gets the new window and the board matches what the van is doing.
No. Cash and bank transfer are recorded by hand and cost nothing, which covers most service calls. Cards come with Pro if you want the customer to tap at the door.
Set your coverage and the form only offers times to addresses inside it. The ring you will drive for an install can be wider than the one you will take a service in.
Tax is a setting per service, so a taxable install sits next to anything you treat differently without you working it out twice.
Compare online and phone bookings for service businesses, with a practical way to handle standard jobs, tricky enquiries and customers who prefer a call.
ReadHandle enquiries when your diary is full with clear requests, alternative times and a practical manual waiting list that avoids double bookings.
ReadChoose booking deposits that fit your work, explain the balance and cancellation terms, and understand how deposits differ from refundable security bonds.
Read