Booking and records for New Zealand shoe repair shops.
The trade is a counter, a shelf and a turnaround promise. This keeps hold of all three without pretending you run a diary.
Start with Google- Drop-off and collection both on the counter diary
- Resole, reheel and stretch priced and timed separately
- An email that tells them the pair is ready
- Every previous repair on the customer's record
Online booking
Only the real appointments go on the page
Nobody books a reheel. A fitting, a raise or a tramping boot rebuild is different work and it earns its own slot.
Learn moreSmart scheduling
Told Friday, ready Friday
Give each job the length it honestly takes and the week tells you whether Friday is free before you promise it away.
Learn moreThe sole has come away on my work boots. Worth saving, or am I wasting your time?
The pair that arrives as a photo.
A picture of a sole hanging off and a question about whether it is worth saving. It comes in as a request you answer in the thread.
Not everything here is a counter job.
A fitting, a raise or a restoration somebody wants talked through takes real time and a real slot, and your page can sell it as one.
- Sarah Coleman2mCan you come Thursday instead?
- Bookables1hA booking request needs your answer
- Mere Solomon3hRunning 10 late on the Newmarket job
The message that clears the shelf.
Finished work nobody has been told about is money standing still. Mark the job done and the line that shifts it goes out on its own.
Handed over, on the bench, ready, gone.
Anyone on the counter can say where a pair is up to without walking out the back and reading tickets off the shelf.
The rebuild nobody can price at a glance.
A reheel has a price. A pair of well worn boots wanting welt, sole and a recolour does not, and guessing it across the counter costs you.
The everyday work prices itself
Resole, reheel, stretch and zip each carry their own price and their own honest turnaround on your page, on any plan.
Three ways to go, side by side
Patch, proper resole or full rebuild, each with its own price and the one you would recommend marked as such.
Accepted by typing their name
They accept online, name and time recorded, and the accepted quote becomes the job without a second phone call.
- ResoleSteel-cap boots$90
- Heel replacementSame pair$45
- Bag strap repairSecond item$35
Told Friday, ready Friday.
Your name in this trade is a turnaround kept, and it is kept by knowing what the week already holds before you promise the rest of it away.
The slow work has a length
A rebuild is not a reheel. Give each its honest time and the bench stops quietly overflowing into next week.
The long counter jobs sit on it
Fittings and adjustments take a slot like any other appointment, so nobody is kept standing while you finish a heel.
Move one and they are told
Drag it to another time and the customer hears about it, once you have switched that message on. Nothing sends by default.
Paid before they walk back in.
Cash in the till costs nothing to record. Send the card link the day the pair is ready and collection is just a hand-over.
Cash and transfer are free
Record what came over the counter against the pair on the Free plan. Cards are the only part of the money needing Pro.
Or send the link when it is done
A payment request goes out the moment the job is marked ready, which is also the moment they are most likely to pay it.
It lands in your own account
Card takings go straight to your bank through Stripe. We never hold the money and there is nothing to chase back.
- Hemi WalkerP-1011 · 25 Jun · Bank transfer$380
- Sarah ColemanP-1012 · 25 Jun · Cash$240
- Mere SolomonP-1013 · 28 Jun · Card$380
- James FifitaP-1001 · 27 Jun · Card$190
Built for the counter
Every repair that crosses it
Resoles and reheels
The bread and butter. A known price and a known turnaround, which is exactly the sort of job that belongs on a page with a number on it.
Tramping boot rebuilds
Delaminated soles off a boot with plenty of upper left in it. Priced by what the welt looks like once it is apart, not before.
Steel-cap and safety boot repair
Worn every day by somebody who owns one pair. Back by Monday is the whole brief and the reason they came to you.
Gumboot and wet weather repair
Patches, straps and heels off boots that live outside. Cheap, quick and endlessly repeated, so a set price saves the conversation.
Handbag, belt and luggage repair
Zips, handles and stitching on leather that never was a shoe. Different work, different price, same counter.
Zip replacement
The most over-promised job in the shop. Give it a real length and Thursday stops being three jobs longer than Thursday is.
Orthopaedic raises and adjustments
Built to the customer and often to their podiatrist. It takes proper counter time, so it gets a proper booked slot.
Stretching and fitting
They have to be standing in front of you wearing them. That is an appointment however the rest of the shop works.
Key cutting and engraving
Two minutes, paid on the spot, no ticket written. Still money over the counter and still worth being on the record.
Posted in and picked up
Work that arrives in a courier bag or off the back of a round. It books like a service because that is what it is.
- Grey Lynn8 districts · 2 crew
- Devonport7 districts · 2 crew
- Auckland North7 districts · 2 crew
Couriered in, or picked up.
Mail-in and collection is the growing half of this trade and the half that genuinely books. Set where the round goes.
- 12 AugResole and heelCollected · $95
- 12 AugPaid at collection$95
- 4 MarFull rebuild quoteAccepted · $280
- 2 MarBag strap repairCollected · $35
- 9 NovZip replacementCollected · $55
Every pair they have ever brought in.
Shops like yours are getting rarer and the people who use one keep coming back for thirty years. That history is the asset, so it is kept.
One app for every booking
Everything you need to run your shoe repair shop business.
Starts free. Grows
only when you do.
Add your whole team and get booking for nothing.
As you grow with us you can go Pro.
Common questions.
Most of it is not a diary at all. It is a record for every pair you are holding, a message when it is done, and the money on that same record. Only the work that truly needs a slot ever sees the calendar.
The email goes out when you mark the job done, once you have switched that message on. Nothing sends by itself. It is the cheapest habit in the trade.
Not as stock. Each pair is a job on the customer record with your notes on it, and the open list shows what has not gone back out. There is no inventory system underneath and we will not claim one.
Set it per job. Take it at the counter when the boots come in, or send a payment request they settle by card before they turn up for them.
Yes. Line it up, send the link, and the owner accepts online by typing their name. The accepted quote becomes the job with the lines already on it.
Yes. Every pair, every price and every note sits on their record, so the next repair is quoted off the last one instead of off memory.
