Booking software for New Zealand watch and jewellery repair shops.
A battery change is a walk-in and always will be. Valuations, design consults and posted-in servicing take proper slots, and every piece leaves a written record.
Start with Google- Short counter jobs and long services with different slot lengths
- Each piece on record with its serial and intake notes
- A deposit taken at intake on an expensive service
- The collection booked as its own appointment
Online booking
Book the long jobs, not the quick ones
Valuations, design consults and posted-in servicing take a real slot on your page. A strap sizing still happens while they stand there.
Learn moreSmart scheduling
The bench and the counter on one day
Ten minutes for a battery, half an hour to take in a service, and the collection slot for the day the movement finally comes home.
Learn more- 14 MarFull serviceCollected · $680
- 14 MarPayment received$680
- 2 JanIntake note addedSerial, two scratches, photos
- 2 JanService quoteAccepted · $680
- 9 NovBattery and sealCollected · $35
The receipt is the risk conversation.
You are holding something you did not insure. Put the condition, the mark and the serial on the job at intake and neither of you has to remember it.
Three things book. The rest walks in.
A consultation, an intake and a collection each take a slot of their own length. Nothing else is published, so the quick work never eats an appointment.
Where it is, and when it is back.
Booked in, at the bench, away being serviced, back and waiting. Whoever is on the counter can answer without going to look.
Built for the counter
Everything that comes across it
Battery, seal and pressure test
Ten minutes while they wait and the thing you do most. Flat priced, never quoted, and never worth a booking.
Ring resizing
Two sizes up on a band that has not come off since the wedding. The note you write at intake matters more than the price you charge.
Full mechanical service
Stripped, cleaned and regulated, and usually sent up the line to somebody else. Agreed in writing before the watch leaves the counter.
Pounamu pendant re-cording
A new cord and a proper knot on something that has been in the family longer than you have been on the street.
Chain and clasp repair
A snapped fine chain or a tired bolt ring. Small money, and still the only piece left of somebody’s mother.
Claw retipping and stone setting
A claw rebuilt before the stone ends up down a sink. Priced once it is under the loupe, not across the counter.
Pearl restringing
Knotted onto new silk and back in a fortnight. In as a drop-off, out as a collection you actually booked.
Insurance valuations
A written valuation the customer sends to their insurer. A real appointment, because the paperwork is what they came for.
Bespoke design consultations
Half an hour with a sketchpad before a stone is bought. The one conversation here that genuinely needs half your morning.
Posted-in servicing
A watch sent down from a town with no watchmaker left. Logged the day it lands and posted back tracked.
Nothing long starts without a number.
A service is months and real money against something irreplaceable. Price it in front of them and have it accepted before the watch leaves.
The quick work already has a price
A battery, a strap sizing, a chain solder. Each carries its own flat price and its own length on any plan, so nothing small ever gets quoted.
Three ways to go, on one page
The full service, the middle option and the bare minimum, priced side by side so the choice happens once and it is theirs. Options come with Pro.
Accepted by typing their name
They accept online with the name and the time recorded, and the accepted quote becomes the job before the watch is wrapped and packed.
- Full mechanical serviceStrip, clean and regulate$680
- Crystal replacementPast polishing out$120
- Seals and pressure testWater resistance restored$60
Paid at the handover.
Cash across the counter costs nothing to record. Send the request the day it is ready and collection is a handover rather than a transaction.
Cash and transfer are free
Record what was handed over against the job on the Free plan. Cards are the only part of the money that asks anything of you.
Card on collection, or split a long one
Take the card at the counter, or split a service into a payment now and the balance when it is back. Cards and stages come with Pro.
An invoice they can send the insurer
Every job can produce its own invoice, which matters the moment the piece is being claimed for and somebody else is paying.
- Hemi WalkerP-1011 · 25 Jun · Bank transfer$380
- Sarah ColemanP-1012 · 25 Jun · Cash$240
- Mere SolomonP-1013 · 28 Jun · Card$380
- James FifitaP-1001 · 27 Jun · Card$190
- Hemi WalkerBooked just now$215Accepted
- Sarah ColemanOpened 2h ago$480Viewed
- The Oak CaféSent yesterday$120Sent
Sent, opened, accepted.
A serious number takes a few days to sit with. You can see it was opened, so the follow-up is a conversation rather than a guess.
Can I post my watch in for a service? There is nobody left near me who does them.
The one that arrives in the post.
Work posted in from further away lands as a request you accept or decline in the thread, before anything is put in a padded envelope.
One app for every booking
Everything you need to run your watch and jewellery repair business.
Starts free. Grows
only when you do.
Add your whole team and get booking for nothing.
As you grow with us you can go Pro.
Common questions.
Yes, as notes and photos on the job and on the customer’s record. The mark, the metal, the scratches and the serial go down at intake, so nobody is arguing about them at collection.
No. There is no item tracking in Bookables and it would be dishonest to imply otherwise. You get a job per repair, with notes and photos on it, under the customer who owns the piece.
Once you turn that moment on. Every notification ships off, so nothing sends until you say so. Mark the job done and it goes out by email or into the thread.
The job sits at whatever stage it has reached with the thread attached, so when they ring you answer straight away instead of going out the back to look for it.
Yes. Publish only the appointments worth booking, each with its own length and price. Counter work stays unpublished, so it never swallows a valuation slot.
That is how it usually goes. Cash and bank transfer are recorded by hand for free. Taking a card, or splitting a long service into stages, comes with Pro.
