
A smashed sliding door at 6am and a shower screen measure at 10 do not belong in the same slot. Put both on one board, quote the glass three ways, and let the second job book itself while you are up the ladder.
Online booking
A broken pane and a shower screen quote are two different visits. Give each its own duration and link, so a reglaze never lands in a make-safe slot.
Learn moreSmart scheduling
Toughened and laminated come back from the processor on their own clock. Drag the install to the day the sheet lands and the customer hears about it.
Learn moreA cracked pane, a roller swap, a re-mesh. Work you can price from the details is a service with a duration and a number, so it lands in the diary without a phone call.
Nothing about a house full of old frames can be priced down a phone. Quote-model services take the enquiry and book nothing, and you can see which quotes have actually been opened.
A photo of the broken pane, the address and a phone number, sitting in a thread rather than in a voicemail you cannot hear from the top of a ladder.
Same opening, three specs. Clear float where it is allowed, toughened where the code says it has to be, laminated where they want the road noise gone.
Pro: option groups. Attach glass type, obscure or clear, and a screen to the service, each with its own price delta. The customer builds the spec themselves and the number keeps up.
Opening sizes and glass thickness sit next to the price, so the number and the pane it pays for are on the same piece of paper.
Quote-model services do not book a slot until you say so, which stops a full-house retrofit landing in a half-hour repair gap.
They accept the quote and the install day goes in, without a second round of texts about which Tuesday you meant.
Toughened comes back when it comes back. Drag the install to the day the sheet lands and everyone downstream is told, on any plan.
Move a booking on the board and the time on the customer record moves with it. No second message to write.
Push one install back and the repairs behind it are still where you left them, not silently reshuffled.
Note that the glass was short-cut and the note lives on the job, so the next quote for that address reads properly.
Built for your trade
A short make-safe service with its own duration, bookable the same day, and priced flat so the after-hours call is not a negotiation on the doorstep.
Measure visit and install visit on the one job. Glass type sits on the quote as a named option, so nobody argues later about toughened being included.
Books like a repair, not a reglaze: an hour, one tradesperson, and a note on the job for the roller type so the second door in the house goes faster.
A measure-up first, then the fit once the panel is made. The two visits stay linked, so the customer sees one job with two dates.
Priced off the window count the customer enters, so a whole-house re-mesh comes back with a real number instead of "somewhere between".
A quote-model job: nothing books until you have been out and looked at the existing frames. The enquiry comes in through the same form.
A commercial job with its own address and contact, so the after-hours number on the record is the centre manager, not the tenant who has gone home.
Template, toughen, install. Colour and cut-outs ride on the quote as options, and the deposit-free booking still holds the install day in the calendar.
Panel count drives the price and the day length, so a twelve-panel run does not get booked into the same slot as a two-panel landing.
Two visits, one job, one paper trail. The photos from the make-safe and the invoice from the reglaze sit in the same place when the assessor asks.
The make-safe, the reglaze that followed it and the screen you fitted years earlier all sit under the address, with the sizes and the glass spec you used. So when they ring about the one next to it, you are reading it back rather than driving out to measure again.
Put both names on the balustrade lift and give the apprentice the re-mesh run on his own. Staff see the work without seeing what it was worth.
A storm fills the diary by ten. It shows the next real slot and still takes the enquiry, so the overflow is still yours on Thursday.
If the day is gone, the day is gone. Nobody books a make-safe you cannot get to and then rings at four asking where you are.
They leave the address, the opening and a photo of the broken pane. You come back to a job you can quote instead of a missed call.
When an install drops off because the glass is late, the slot opens again and the people waiting are already on the list.
Back door glass is out, kids and a dog in the house. Photo attached. Can you get it boarded today?
A 2400 by 1200 sheet on the rack changes what is worth the trip. Draw the area once and the booking form respects it for you.
A tight ring for same-day make-safe, a wider one for booked installs. The form knows which service the address is allowed to ask for.
An address past the edge gets an enquiry rather than a slot, so the country jobs you do take are the ones you chose.
There is no surcharge for a longer run. If distance changes the price, that belongs in the quote where you can explain it.
Small glazing work is paid on the day or not for a month. Take it while the silicone is still curing and the follow-up never has to happen.
Record what they handed you or what hit the account. No plan, no fee, and the job closes out as paid.
Tap on the phone at the door for the ones who never carry cash, which is most of them now.
On Pro, a big retrofit can be split into stages once the job exists. Nothing is taken at online checkout.
Add your whole team and get booking for nothing.
As you grow with us you can go Pro.
One app for the whole job
Yes, and they should look different on it. A make-safe is short, a reglaze is not, and a shower screen measure is different again. Give each service its own duration so a 6am board-up cannot swallow the morning you had set aside for a run of sash replacements.
Yes. Build the glass spec as an option group on the service, with a price delta on each choice. The customer sees clear float, toughened and laminated as three named lines, picks one, and the total moves with it before anyone gets in the van.
Yes, because you book the two visits separately. The measure goes in now, the install goes in when the processor gives you a date, and both sit on the same job so the history does not split in two.
Yes. Windows is one of the pricing drivers, so a re-putty run or a flyscreen re-mesh across a whole house can price off the count the customer enters instead of a guess over the phone.
It does not decide the spec for you, and nothing here should. What it does is keep the spec you chose on the record: the glass type, thickness and location you quoted stay attached to the job, so the file matches the sticker on the pane.
Cash and bank transfer you record yourself are free on any plan, which covers most of the small make-safe work. Card payments come with Pro. The plan cards on this page carry the numbers.
Compare online and phone bookings for service businesses, with a practical way to handle standard jobs, tricky enquiries and customers who prefer a call.
ReadHandle enquiries when your diary is full with clear requests, alternative times and a practical manual waiting list that avoids double bookings.
ReadChoose booking deposits that fit your work, explain the balance and cancellation terms, and understand how deposits differ from refundable security bonds.
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