
From the spring thaw call about water in the basement to the lining quote approved before you pull off the driveway.
Online booking
Emergency calls, camera inspections and jetting sit on a page with your real availability. The homeowner takes a time instead of scrolling past you.
Learn moreSmart scheduling
Drag the emergency into the gap between two inspections. Your crew sees the new order before the reel comes off. Nobody spends the morning explaining.
Learn moreSewage does not wait for office hours. Your booking page takes the callout at your attendance rate and puts it in the run before anyone has picked up a phone.
Set what turning up costs and what the hour after it costs, so the price is settled before the chamber lid is off.
What is coming up the gully, where the chamber is, whether the truck will get down the side. On the booking, not in a text you lose.
Bookable hours are the ones you actually answer, and an emergency rate is an option on the service rather than a second business.
A warm week on frozen ground and every basement on the street takes water at once. Your page has nothing open and they call the next listing.
No open times reads as busy, not broken. People ask to be added rather than assuming you have stopped answering.
A backup arrives as a message with the address and photo already attached, and you answer it between jobs.
Camera inspections and lining quotes that can wait book into the following week, so the slow stretch afterward is not empty.
Drain in the back yard is overflowing every time the toilet flushes. Can anyone come today?
Two clears and a camera run against one address. That history is what turns a cut-the-roots-again call into a lining quote they say yes to.
A dig you booked for Tuesday is a two day job once the frost line is where it is, and everything behind it has to give way.
The map says thirty minutes. Pulling a jetter through February slush and meeting a dump truck, it is closer to an hour.
Nobody signs off a reline the day they get it. See which ones have been opened, and which address is one wet week away from ringing you back.
Every job on the truck
Books as an emergency call with a trip charge and an hourly rate after the first hour, so the price is settled before the cap comes off.
A short flat-rate booking with the report as the product, and the repair quote raised against the same customer record.
Priced hourly with an option for the nozzle package a grease-loaded restaurant line actually needs.
The call that returns every year. Book the cabling now and put the lining quote in front of them the same week.
Quoted as feet of liner, a cleanout, reinstatements and restoration on separate lines, so a big number shows its work.
Multi-day work quoted in stages, with excavation, permit time and restoration each priced on their own line.
Flat-rate half days with a depth option, which is an option group with a price change rather than a second service.
A multi-day dig quoted after the site visit, with restoration and disposal priced separately rather than buried in a total.
The January work. Urgent bookings that arrive with the address and photo attached, so you can answer between jobs.
Recurring bookings on an interval, so next season is already on the calendar before you leave this one.
A route of restaurants on a schedule, each with its own access notes, key holder and service window held on the job.
Cable it today, camera it and cut the roots, or line the section that floods every thaw. One good, better, best estimate they can compare.
Pro adds option groups: after-hours arrival, a second access point, installing a cleanout, or a heavier jetting rate for old cast iron. Each one changes the price right on the estimate they already have open.
What the camera measured is what the estimate carries. Revise the run and the total revises with it, no calculator on the tailgate.
A homeowner staring at a wet basement decides fast. One who got the quote three days later has already had two other trucks out.
Estimate numbers are locked behind a confirm, so a revised version never lands with the same reference as the one before it.
A homeowner booking a camera inspection sees the open times ordered by how little extra road each one adds to the day already on your board.
Nothing already on the calendar shifts. The tidier times just sit at the top of what the customer is choosing from.
Four long calls and a lot of highway between them is the shape of the work here, and it is where the ordering earns anything at all.
Distance decides what is offered first and nothing else. The quote the customer sees is the one you set.
Collect at the cleanout or spend a fortnight on it. Insurance jobs are slow enough on their own without your own paperwork adding to the wait.
Mark it paid on the job and it is recorded, on every plan, permanently.
Send a link they tap in the driveway, and the receipt lands against the booking instead of on a clipboard.
A lateral replacement can be split across stages once the booking exists. That is Pro, and it happens after the job is scheduled.
Paid into your account by Stripe.
One app for the whole job
Add your whole team and get booking for nothing.
As you grow with us you can go Pro.
No. Drain and sewer licensing is provincial, and often municipal on top of that, so it stays between you and the regulator. Bookables holds the job, the estimate and the payment, and your licence number goes on your own documents in your own wording.
Yes. Estimates are structured lines with a quantity and a rate, so a repair reads as feet of liner, a cleanout, reinstatement, jetting time and restoration, each priced. A quote someone can follow gets approved far more often than one number.
That is most sewer work. Book the camera inspection as the bookable service, then raise the lining or excavation quote against the same customer. The inspection sits on the schedule as a real job and is not billed as the repair.
Bookables keeps the booking, the notes and the photos against the job. Coding an inspection to a standard like NASSCO PACP happens in your inspection software, and a locate request still goes through the one-call service for your province before you break ground.
Cash and cheques recorded by hand are free on any plan. Cards come with Pro, and Pro also splits a large excavation into stages billed after the booking exists.
Every tech gets their own hours, their own service area and their own job list, and roles control who can see pricing. A helper can run the job without seeing your margins.
Compare online and phone bookings for service businesses, with a practical way to handle standard jobs, tricky enquiries and customers who prefer a call.
ReadHandle enquiries when your diary is full with clear requests, alternative times and a practical manual waiting list that avoids double bookings.
ReadChoose booking deposits that fit your work, explain the balance and cancellation terms, and understand how deposits differ from refundable security bonds.
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