
Two addresses on one job and a living thing in the back. Price the round trip properly, carry one animal at a time, and tell the owner it arrived.
Online booking
A there-and-back to the vet drops into a genuine gap on your day. A run the length of the island arrives as a request, not a form question.
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The job is the drive plus the appointment plus the drive home. Set it that way and nothing lands on top of a van still parked outside the clinic.
Learn moreThe collection point is what the coverage check reads and what the driving is measured from. Where it is going travels with the job: the service, the appointment time at the other end, and the notes on the animal's record.
We are moving at the end of the month and cannot take her on the plane. Two dogs, one crate each. Can you do the whole run?
Nobody should click their way into a three-day run with a crossing in it. It arrives as a request with both ends on it and you answer in the thread.
Crate size, temperament, what it is on and who the vet is. Every trip it has taken with you sits under it, so the second booking starts from what you already learned on the first.
A run to an appointment is not the twenty minutes of driving, it is the driving plus however long the appointment takes plus the driving home. Set the job length to the whole of it and the page stops offering a pickup that was never going to make it back. Nothing else can be booked on top of it either, because overlapping jobs on one van are refused by the database rather than flagged for you later.
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Collection, the appointment and the trip home, timed and priced as one job so the slot at the other end is a promise the day can keep.
A crossing in the middle and a night either side. Quoted as a document with a line at each end, so accepting it dates both days at once.
A sailing time nobody can move. The booking is anchored to the check-in, not to whenever the van feels ready to leave.
A hard cut-off at the freight counter, with the crate and the paperwork checked before you set off rather than at the counter.
Out the morning they fly and back the afternoon they land. Two bookings, two prices, both under the same animal record.
The standing Thursday run, set up once as a repeating arrangement and generated ahead instead of typed in every fortnight.
A shelter to a foster home, often paid by somebody who never meets the animal. The payment request goes to whoever is actually paying.
Long metal driveways and a gate code that matters. Kept on the property so the next driver arrives already knowing it.
A groggy animal, a discharge time you do not control and a crate that has to suit. Noted on the record before you pull out.
Two dogs from the one gate, booked as two jobs rather than one crowded trip, so the van never carries more than the price assumed.
Two ends, two dates and a crossing in between. Put the lot on one page they can read twice, then accept without ringing you back.
On Pro one document carries the straight run, the run with a night either side of the crossing and the door-to-door with a settling visit. They pick one and type their name to accept it.
Collection at one end, delivery at the other, each attached to where it happens instead of buried in a paragraph nobody reads twice.
Lines grouped by address become one dated booking each, so the collection day and the delivery day land together the moment they say yes.
The quote number comes off the system and is never retyped, which matters when the animal travels with paperwork that has to match it.
A clinic run is settled the same afternoon. Three days on the road should not still be owing a fortnight after the dog walked into its new house.
Record it by hand against the job in a few taps. That costs nothing on any plan and it never has.
Send a payment request the owner settles from wherever they are, which on a long move is rarely the same place as the animal.
Card money is paid out to your own Stripe account rather than sitting inside Bookables waiting on a payout cycle.
Accepted, on the way, on site, done, moved by hand as the run happens. And when you pull up to a locked door with an appointment thirty minutes away, the job closes as a no show rather than being deleted, so the trip you made still shows on the record and on the invoice.
A neighbour hands the animal over, a nurse takes it, and the owner is at work wondering. Write the note and take the photo on the job as your own record of the condition it travelled in, and send the owner a line in the thread when it is in and settled. Switch on the status moments and the same news goes out by email without you typing it twice.
The everyday runs come out of a patch you know. The ones that do not should reach you as a question, not as a booking you ring back to undo.
The collection address is matched against your areas first, so nothing confirms itself at a gate you were never going to drive to.
The long one is not turned away. It waits on a yes from you, which is the right answer for a job you need to think about anyway.
With a second driver, the far side of the harbour goes to whoever covers it rather than to whoever happened to answer.
Still in the waiting room at half eleven with three animals in the afternoon. Moving the rest of the day is dragging, not ringing around.
Push the whole afternoon back an hour as one change and let it save together, rather than editing four bookings one at a time.
A standing daycare run is a pattern, not forty bookings you type. Move one visit and the ones after it follow it along.
A moved booking can email the owner once you have switched that moment on. Off out of the box, so nothing goes out you did not choose.
Add your whole team and get booking for nothing.
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One app for the whole job
The booking holds one address and it is the collection point, because that is what the coverage check and the drive times are worked out from. The other end travels with the job: the service name, the appointment time and the notes on the animal. A drop now and a collect later is two bookings, and a long move is quoted as lines with their own addresses, which becomes one dated booking per address when it is accepted.
Yes. Set the job length to the whole round trip with the wait inside it, and the booking page will only offer slots that genuinely leave time to get back. Anything overlapping is refused by the database rather than flagged later.
No. There is no live tracking and no map link for customers, and it would be dishonest to imply one. What there is: a status you move as the run happens, a note and a photo on the job record, and a message in the thread when the animal is handed over. Turn the status moments on and the same news goes out by email.
Yes. One animal per booking is the default because the job occupies the whole block, and a second booking on the same van for that span is rejected at the database rather than quietly accepted.
Cash and bank transfer are recorded by hand on the job and cost nothing on any plan. Cards come with Pro, and on Pro a long move can be split into stages with their own due dates and pay links, so the whole thing is not still owing a fortnight after delivery.
No software does that for you. Moving a live animal is covered by the Code of Welfare: Transport within New Zealand, issued under the Animal Welfare Act 1999, and by its own words it applies to everyone transporting any live animal, not only a livestock operator. What Bookables does is hold the evidence: notes and file attachments on the job record, the condition photo from collection, and a stamped time against every status you moved.
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