
Installs, planned maintenance and breakdowns in one place, quotes that itemise the job, and payment settled before you load the van.
Online booking
Your real open slots sit on a page customers can book. The first warm week fills the diary rather than a phone full of missed calls.
Learn moreSmart scheduling
One takes two engineers and a day, the other takes half an hour. Both carry their real length, so moving one job does not quietly break the other four.
Learn moreYour real open times sit on a page anyone can book, at your call-out price, while you are up in a roof space with a phone that cannot ring.
The unit in the lounge is blowing warm and the house is unbearable. Anything at all this week?
Demand arrives all at once and leaves just as fast. The page keeps working when there is nothing left to book, so the overflow becomes a list.
Built for your trade
A fixed half-day priced off the room, booked online, with the wall construction noted before anyone turns up with a core drill.
Priced by how many indoor units go on, because the condenser is one job and every head after that is another.
A ceiling job quoted as lines, blocked out for two engineers, with the access window outside trading hours in the notes.
Diagnosis charged by the hour, the repair quoted afterwards, and the fault codes recorded against that system.
A specification decision more than a price one, so the estimate carries both units as separate lines.
A repeating visit at the same address on the same interval, with the last result already attached to the record.
Half an hour on the diary, repeatable, and booked by the customer without a phone call in either direction.
A quote visit first, because the pipe run and the condenser position decide the price and photos never show them.
Dropped into the first genuine gap in the day, with a window sent rather than a vague promise of the afternoon.
Quoted as its own job, with the pipework and the making good as separate lines the customer can weigh up.
Most cooling enquiries have three sensible answers: the unit that suits the room, the size up for a west-facing office, and the multi-split.
Pro adds option groups, so a higher-spec condenser, a longer pipe run or a condensate pump each move the total on the page as the customer reads it.
Indoor units, condenser, pipework, commissioning. Priced separately, so a haggle is about one line rather than the lot.
A landlord quoting three flats gets three jobs out of one estimate when they accept, instead of a puzzle.
Estimate numbers are fixed behind a confirmation, so the paperwork the customer holds is the paperwork you hold.
The riser has no access, the bracket is wrong, a breakdown lands at eleven. On any plan, the diary moves with it.
Push the flexible work back and the customer learns the new window without you typing a word.
What is on screen is what the van is doing, so the office is not guessing on the phone.
Move a job and the photos, the model number and the key-holder details go with it.
Cooling work spreads across a county quickly, and ninety minutes each way for a filter change is a morning you do not get back.
Pro looks at where the day already goes and ranks the open times by the extra mileage each one quietly adds.
A service two streets from the afternoon install ranks above one the other side of the ring road.
Your day stays your day. The suggestion is about which gap to offer, not about moving committed work.
They choose from a shorter, better list and never learn why it came in that order.
Most service work settles on site. Recording that should cost nothing, and it does not.
Mark it paid on the phone at the kerb and the receipt goes out on its own.
For the customer with no cash and no intention of doing a transfer this evening.
On Pro you can raise a payment for part of a fit-out after the job is booked, rather than carrying the whole cost to handover.
Add your whole team and get booking for nothing.
As you grow with us you can go Pro.
One app for the whole job
Yes. Work on refrigerant circuits needs the individual qualification, commonly the City & Guilds 2079 award, and the company certificate held on a register such as REFCOM. The gas type, the charge and the leak check result belong on the job record, where the next engineer at that address will find them.
Send the estimate as lines: indoor units, condenser, pipework, controls, commissioning. The customer reads what they are buying and picks a specification, and the second visit happens after they have agreed a shape rather than before.
Move the flexible work later and put the call in the gap. The customer is told the new window, and the diary matches what the van is doing rather than what you hoped on Monday.
No. Cash and bank transfer are recorded by hand and cost nothing, which covers most small service work. Cards come with Pro, for the customer who would rather tap and forget about it.
Set the areas you work and the form only offers times to addresses inside them. The area you will travel for a commercial install can be wider than the one you will take a filter change in.
Tax is a setting per service, so a standard-rated install sits beside anything you treat differently without you doing the arithmetic twice.
Compare online and phone bookings for service businesses, with a practical way to handle standard jobs, tricky enquiries and customers who prefer a call.
ReadHandle enquiries when your diary is full with clear requests, alternative times and a practical manual waiting list that avoids double bookings.
ReadChoose booking deposits that fit your work, explain the balance and cancellation terms, and understand how deposits differ from refundable security bonds.
Read