
Customers book breakdowns at a price you set, and the boiler jobs get quoted online.
Online booking
Share your link and the customer picks the work and a slot, with the address and their notes attached before you are off the last job.
Learn moreSmart scheduling
Every job lands on one timeline with the drive between stops accounted for, so the no-heat call fits next to work you are already near.
Learn moreBuilt for your trade
A no-heat call books your next real gap at your call-out price, with the address and their notes attached before you get there.
Itemise the boiler, the removal and the labour, then put a repair, a like-for-like swap and a combi upgrade side by side on the one quote.
The yearly service booked as its own job at its own price, and the visit stays on the property so next year starts from the last one.
The twelve-monthly check booked as its own service, with the record kept against the property so the agent has it inside the twenty-eight days.
A day job priced on the number of radiators, quoted rather than guessed, and booked straight off the accepted quote.
G3 work booked as its own service so it only ever lands on someone qualified for it, with the paperwork on the address.
A drain clear or a leak trace carries a set price, so the call books itself while your hands are still full.
The small jobs priced up front, so a dripping tap takes a slot instead of a phone call you return after tea.
The big ones nobody prices sight unseen: a survey, then options the customer signs online before you order a thing.
Staged work quoted with options and split into a deposit now and a balance on completion, signed before the first wall opens.
An agent with a book of properties sits on one customer record, every address and its gas record kept separate from the others.
A burst pipe rings mid hot water swap. Your booking page takes it, prices it and puts it in the diary without you crawling out from under the sink.
Set your call-out fee and a price for the work you do every week, and the customer sees the total instead of a "from".
Work you never priced arrives as a request or a quote. And when a tap repair turns out to be a burst main, you change the lines on the job before you take a cent.
Share it once and customers pick a slot you are genuinely free for, which lands straight in your diary.
With no times left on your page, the customer asks for one rather than ringing the next engineer on the list.
The job and the times that suit them arrive in your inbox, in the same thread as everything else that customer has ever sent you.
Accepting puts it in the diary and emails the confirmation. Declining is a tap as well, and they hear back without you drafting anything.
You can always drop it into a gap you know is there. The request is a way in, not a rule about your week.
Hot water unit has gone. Any chance you can get to us tomorrow?
On Pro every open slot is scored on the driving it adds, so a four o’clock call lands beside work you are already near.
Live drive times rank your open slots, so the job goes in alongside the run you are already doing rather than three areas away.
The address is matched to the area it falls in and to the engineers set up for that kind of work.
On Free you see exactly the same real availability and place the work into the day yourself.
Four ways to look at the week
The same jobs, four views. Drag one to a better time in any of them and it moves in all of them, on any plan.
Every job on a vertical timeline at the time it actually runs, so the gap the next call-out could take is obvious.
Grab the job and drop it where it fits. Nothing commits until you let go, on any plan.
Mark each job as you work it, so the office can see where the run is up to without ringing you.
Draw the areas you cover on a map and work you cannot reach never lands on your day.
A property manager is one customer holding many properties, each with its own job history.
Itemise the unit, the removal and the labour, then put electric, gas and heat pump side by side on the one quote.
The customer picks an option and signs it on their phone while the enquiry is still warm.
The signed quote becomes a job in the diary against that property, without you re-typing a thing.
Put a use-by date on the price so a quote written today cannot be accepted at that number months from now.
Mark it off when the cash lands or the transfer clears, or take the card on site and let the receipt see itself out.
Record what you were paid and when, against the job, on the Free plan. Most of this trade is paid by transfer and never wanted a card reader.
Charge in full as they book, tap the card on site, or split the boiler into a deposit now and the balance once it is live.
The customer is emailed one the moment payment clears, so the letting agent has their paperwork without you chasing it.
Paid out to your own Stripe account rather than held anywhere by us.
Paid into your account by Stripe.
One app for the whole job
Add your whole team and get booking for nothing.
As you grow with us you can go Pro.
From your own booking page. They pick the work, see the price you set for it, and take a slot you are genuinely free for. The address and their notes land on the job before you set off.
Yes. Itemise the boiler, the removal and the labour, then put a repair, a like-for-like swap and a combi upgrade side by side on the one quote with your pick marked.
Yes. Book the twelve-monthly check at its own price and duration. The record stays against the property, so the agent has it inside the twenty-eight days and next year starts from the last one.
Yes. One customer record holds any number of addresses, each with its own notes and gas record, which is how letting agents and estate managers actually work.
Yes. A service can be restricted to the people set up for it, so a gas job is only ever offered to a Gas Safe registered engineer rather than to whoever happens to be free.
Record cash or a bank transfer against the job on the Free plan, which is how a lot of this work still gets paid. Card payments come with Pro, and the money is paid out to your own Stripe account.
Compare online and phone bookings for service businesses, with a practical way to handle standard jobs, tricky enquiries and customers who prefer a call.
ReadHandle enquiries when your diary is full with clear requests, alternative times and a practical manual waiting list that avoids double bookings.
ReadChoose booking deposits that fit your work, explain the balance and cancellation terms, and understand how deposits differ from refundable security bonds.
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