Booking software for UK drainage contractors.
From the manhole surcharging on a Sunday morning, through the survey report, to the lining quote that gets accepted before you have unloaded.
Start with Google- Same-day blockages, nearest tech first
- CCTV inspections booked online
- Repair quotes signed and auto-converted
- Every visit on the property record
Online booking
A blocked drain finds a slot without ringing
Callouts, CCTV surveys and jetting sit on a page with your genuine availability. Someone standing over a surcharging chamber picks a time instead.
Learn moreSmart scheduling
Move the one job, not the whole afternoon
Drag the emergency into the gap between two surveys. The van sees the change before the reel comes off. Nobody rings round to explain.
Learn moreThe choke that rings before you have opened the gate.
Sewage does not wait for office hours. Your booking page takes the callout at your attendance rate and puts it in the run before anyone has picked up a phone.
Attendance charged, then the hour
Set what turning up costs and what the hour after it costs, so the price is settled before the chamber lid is off.
The photo comes with the job
What is coming up the gully, where the chamber is, whether the truck will get down the side. On the booking, not in a text you lose.
Out of hours is a different price
Bookable hours are the ones you actually answer, and an emergency rate is an option on the service rather than a second business.
When a wet week takes the whole diary.
Two days of rain and every chamber in the postcode surcharges at once. That is the week your page has nothing left on it and people ring the next name.
Full says full
No slots left reads as booked rather than broken, so the customer asks to go on the list instead of going elsewhere.
The urgent ones still land
A surcharging chamber arrives as a message with the address and photograph attached, and you answer it between jobs.
The quiet week fills itself
Surveys and lining quotes that can wait book into the following week, so the lull after the rain is not an empty diary.
Drain in the back yard is overflowing every time the toilet flushes. Can anyone come today?
- 18 AugPatch lining quoteSent · £2,800
- 16 AugCCTV drain surveyCompleted · £290
- 3 JunBlocked toiletsPaid · £260
- 11 FebBlocked toiletsCompleted · £240
The same junction, for the third time.
Two clears and a camera run against one address. That history is what turns a cut-the-roots-again call into a lining quote they say yes to.
The diary rarely lasts until lunch.
One clear turns into a collapse and everything behind it moves. Perfectly normal, and the calendar should not make a fuss.
- Ancoats8 counties · 2 crew
- Prestwich7 counties · 2 crew
- Manchester North7 counties · 2 crew
The patch the van actually covers.
The map suggests half an hour. With a jetting unit behind you and a tanker to meet, it rather does not.
- Gemma WhitfieldBooked just now£215Accepted
- Danny OkoroOpened 2h ago£480Viewed
- The Oak CaféSent yesterday£120Sent
The quote that lands after the next storm.
Nobody signs off a reline the day they get it. See which ones have been opened, and which address is one wet week away from ringing you back.
Every job on the truck
From a blocked gully to a new connection
Blocked toilets and surcharging chambers
Books as an urgent callout with an attendance charge and an hourly rate after it, so the price is agreed before the cover comes off.
CCTV drain surveys
A short fixed-price booking with the report as the deliverable, and the repair quote raised against the same customer record.
High-pressure jetting
Priced by the hour, with an option for the nozzle set you need on a fat-laden commercial kitchen run.
Root cutting and rodding
The job that comes back. Book the cut now and put the lining quote in front of them the same week.
Patch lining and no-dig repairs
Quoted as patches, liner metres and junction reinstatements on separate lines, so the number carries its own explanation.
Excavation and drain replacement
Multi-day work quoted in stages, with reinstatement and spoil as their own lines rather than buried in a total.
Soakaway and surface water work
A day or two on site with an excavation option group, quoted after the survey rather than over the phone.
Gully, interceptor and chamber repairs
Small fixed-scope work that fits the hour between two bigger jobs, and the schedule will show you which hour that is.
Pre-purchase drainage surveys
Fixed price, tight deadline, and the report goes back through the thread the buyer or the solicitor opened.
Septic tank and treatment plant servicing
Recurring bookings on an interval, so next year is already on the calendar as you pull off the drive.
Commercial planned maintenance
A round of sites on a schedule, each with its own access notes, keys and site contact held on the job.
One blocked drain, three sensible answers.
Clear it today, survey it and cut the roots, or line the length that keeps failing. It goes out as a single good, better, best estimate.
The while-we-are-here options, with Pro
Pro adds option groups: out-of-hours attendance, a second access point, tankering, or a heavier jetting rate for a clay run under a driveway. Each shifts the price on the estimate already open in front of them.
Priced off what you measured
Metres, hours and units, each with a rate behind it. Change the run length and the total follows rather than being retyped.
Sent before you have loaded up
The camera comes out and the quote goes from the van, which is when it is most likely to be accepted.
One number, set once
Estimate numbers are fixed behind a confirm, so two versions of the same quote cannot share a reference.
- Cured-in-place liner · 6mSupply£1,850
- Excavate & expose junctionLabour£540
- Reinstate & CCTV verify3 hrs£410
Pro: the slot that adds the least driving.
When a survey is booked, the open times are ranked by how much extra driving each would add to the day already in the diary.
Ranked, never rearranged
Nothing already booked is touched. The better times simply sit higher on the page the customer is reading.
Suited to long gaps
A drainage day is a few long attendances with a good deal of road between them, which is where ranking earns its place.
Driving is not a charge
Distance affects which slot is offered first. It never quietly alters the price the customer is given.
- APAisha PatelToday · 15:45Best+8 min
- LDLiam DochertyToday · 14:30+22 min
- SMSophie MarshTomorrow · 09:15+35 min
Paid before you load the van.
Drainage money is either taken at the chamber or chased for a fortnight. The receipt, put politely, ought to see itself out.
Cash and transfer cost nothing
Mark it paid on the job and it is recorded. That sits on every plan and is not going to move.
Cards come with Pro
A link they tap on the drive, and the receipt lands against the booking rather than in a notebook.
Longer work bills in stages
An excavation can be split across stages once the booking exists. Pro, and after the job is on the calendar.
Paid into your account by Stripe.
One app for the whole job
Everything you need to run your drainage business.
Starts free. Grows
only when you do.
Add your whole team and get booking for nothing.
As you grow with us you can go Pro.
Common questions.
Not in the way gas work is. Most contractors sit with a trade body instead, such as the National Association of Drainage Contractors and its DrainSafe scheme. Whatever you hold goes on your own quotes and invoices, in your own words.
Estimates are structured lines with a quantity and a rate, so a repair reads as metres of liner, a patch, junction reinstatement, jetting time and reinstating the surface, each priced. It is considerably easier to accept than a single figure.
Which is most of it. Book the survey as the bookable thing, then send the excavation or lining quote against the same customer. The survey sits on the schedule as a real job and is not billed as the repair.
It handles the booking, the quote and the money. What the drainage rules where you work require, be that Approved Document H, the Scottish technical handbooks or the Northern Ireland technical booklets, and whether your sewerage undertaker or Scottish Water wants a build-over agreement for work near a public sewer, is your judgement on the job, not something software decides.
Cash and bank transfer are recorded by hand and free on any plan. Cards come with Pro, and Pro also splits a longer excavation into stages billed after the booking exists.
Each engineer keeps their own hours, their own patch and their own job list, and roles decide who sees pricing. A subcontractor can be handed the work without being handed the margins.
Drainage guides
All articlesOnline booking vs phone booking: which one actually gets the job booked?
Compare online and phone bookings for service businesses, with a practical way to handle standard jobs, tricky enquiries and customers who prefer a call.
ReadFully booked? How to keep the lead without promising the impossible
Handle enquiries when your diary is full with clear requests, alternative times and a practical manual waiting list that avoids double bookings.
ReadBooking deposits: enough to make it real, not a hostage negotiation
Choose booking deposits that fit your work, explain the balance and cancellation terms, and understand how deposits differ from refundable security bonds.
Read