Resources a service needs

Some jobs need two people. Some need a particular machine. Some need a room that is free at the same time as the person is. The Resources section on a service is where you say so, and it is what stops your booking page from selling something you cannot deliver.

Who can do it

The Staff section lists which of your people can deliver this service. Only those people are offered when a customer books it, and only their availability counts towards whether a slot is free.

Leave everyone on if anyone can do it. Narrow it down for the work only one or two of you are trained for.

How many people

Set how many people this job usually needs. It is a default, not a rule, so you can still assign any number to an individual booking.

Then say what more people means for this job:

• Goes faster, same price. Two cleaners get through the house in half the time, and the customer pays the same.
• Costs more. Two labourers cost twice as much, and the price should say so.

Getting this right is what makes a two-person job block the right amount of two people's days.

Equipment and rooms

A service can also declare that it needs a thing, not just a person. Add equipment or a room, and choose what sort:

• A person, for a second named role.
• Equipment, for a specific machine.
• A room or item from a pool, where any free one will do.

That last one is the useful case. A massage needs a room, not room 2 specifically, so Bookables takes whichever is free and only refuses the booking when they are all busy.

Whether it bills

Each resource can be marked as billing the customer or not.

An internal resource is purely about availability: it blocks the thing without changing the price. A billing resource adds its rate to the price of the booking. Use internal for the ladder you happen to need, and billing for the excavator you charge for.

What is next

Next: Hire and rentals.